Tesla Service

[phonetele226]

In Canada Tesla will flatbed a Tesla under warranty to a Service Center up to 800 km away. That’s great. Does any know if they will return it as well ? It’s not like I can go get it only having one car. Will they pay my way to retrieve it or bring me a loaner ? Any experience with this would be appreciated.

 

[MikeHawk]

Great question - also will Canadian Service Centers work on US cars?

 

[Chemios]

We just had a flat in New Jersey 99 miles away from home and the service was pretty bad.

Sure, you get a free tow to the closest Tesla service center, but after that you're on your own. My partner spent $200+ on a Lyft back home since this was after hours. We had to drive back up to get the car only to find that the SC didn't bother to reinstall 3 of the 4 hubcaps (just left them in the trunk post-tow). The notion of only installing the hubcap on the rim with the blown tire is mind boggling.

Pretty disappointed that there was no available spare rims/tires surrounding a large metropolitan area. Tesla service = bare bones.