It's just baffling. Musk is one of the OG 21st century marketers in introducing technology to the masses. He knows this stuff cold and intuitively, going back to his days of X.com's war for survival with Confinity. He has conviction about what works and what doesn't and when it would work and when it wouldn't.
But some people don't want to rely on Musk's deep and long-held convictions. That he has conviction is his best trait as CEO.
Elon is brilliant at tech and engineering--- he's got a pretty poor track record when it comes to understanding that what is personally super cool to him might not be to EVERYONE though.
Remember he's the one who wanted to drop the name paypal and keep using x, even though he kept being shown reams of real-world real-customer data that everyone actually using, or considering using, the product said he was wrong and that people thought x.com was a porn site and wasn't going to trust them with banking info, but they loved paypal? Elon was wrong because X.com is cool
to him and was unwilling to believe that wasn't true of everyone. This is a lesson he never learned and now he's doing it with the formerly-bird-app too.
See also what happened with the Yoke-- first "everyone will love it and it's your only choice" then forced to "Ok we'll give you a choice" then finally "ok yoke is not even the default and the few who love it like me can pay extra for it to cover the MFG complexity of having 2 wheel options for no reason in a company that hates options but I REALLY like the yoke"
See also Teslas dismissal of the idea of blind spot indicators near the side mirrors-- for years-- who needs that when FSD TOMORROW? But the highland refresh finally adds em because it was getting embarrassing holding to that conviction at this point when even basic econ cars had the feature.
Early adopters of new tech are more likely to be the sort Elons thinking is most in line with about what they'll like... but that's not true of Joe Average that you're gonna need to sell to eventually if you want to be mass market.
Heck Elon himself has admitted getting some stuff wrong (over-reliance on robots during the Model 3 ramp for example) and some people STILL insist we should just trust he's always right about everything forever-- it's bizarre.
Elon is right a lot. Far more than most. But some people don't want to admit he's not
always right about everything.