In late May, I was considering replacing my 2013 Model S with a newer used Model S. I looked at Tesla's inventory and found a $65,000 car I thought was worth considering. I completed the online form to contact Tesla regarding that vehicle. The next day I received a single text message that said something like, "if you're interested in used Teslas, email directly to
[email protected]".
and that was it. No phone call. No follow up. Not even a contact name.
I didn't bother. Figured my 2013 is fine for a while longer.
Tesla doesn't have a demand issue, and likely won't for years, so they can get away with their sales people and customer service being poor for now, but it leaves lasting impressions on potential customers.
As for the stock price, days like today remind me why I'd prefer never to take my own company public. I suspect the people saying we will see a spike next week are correct, but think about how the employees at Tesla feel today. They pushed very hard through Q2 to do an amazing quarter given the circumstances, and their hopes of seeing the results reflected in the stock price today get squashed. I'm sure the people doing the manipulations know that and hope to hurt morale. Fair argument to say the world would be a better place without Wall Street.