Gigapress
Trying to be less wrong
I’m not a lawyer and I’ve only read the US regulations in this area but I’m pretty sure “Recall” is the term used when the motor vehicle defect is safety-related, which this cell self-discharge issue isn’t, whereas the window self-closing issue was a noncompliance to one of the safety standards (specifically FMVSS 118, Section 5 which limits the maximum closing force a power window system is allowed to exert against an obstruction before automatically reversing direction).When VW needs to ask their cars back to dealers for check and possibly replacement of batteries, that's call service measure
When Tesla needs to update it's software for windows self closing issues, that's call recall
Got it
This is also the same regulation that still requires Tesla to send out paper mail notifications for recalls that have OTA fixes available before the mail even arrives.
I think other markets like Canada and the EU, etc. probably use similar terminology.