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In that case would you like a referral code?I'm thinking of switching to Octopus just so I can start referring people!
Hi, can somebody send me an Octopus go Referal code. thanks
Have sent a message
The Go progress bar in my account is on “Switch to Octopus” (that is ticked). Next one is “Smart matter install” - currently unticked.
It’s been sat on “Switch to Octopus” in the progress since the 23/09.
I’ve emailed a few times but got the same reply back - “waiting on engineer to give us smart meter details”.
I even sent them photos of the meter and it’s identifying markings to no avail.
No smart meter readings are coming through on my account that I can see. The meter isn’t connected to anything yet though, only an isolator switch. The little device they give you just reads 0.0kWh, although the budget figure is going up with the standing charge.
I think it was a company called AES, I can’t remember to be honest. They were based in Essex I believe?Sounds like you have an incomplete installation, what did the engineer say at the time?
Has your old meter been removed? I'd assume it must have been, but when you say the smart meter isn't connected to anything yet it is a little confusing.
Was this an AES install or a different team?
I’ve had similar problems getting smart meters. It really does seem pot luck if you get offered one, and then if the installer puts it in properly.There's an interesting blog from Octopus regarding smart meter installation at the link below. It reads like they have a preference for SMETS1 over SMETS2, in the long term it looks like they will be the same as far as the customer is concerned anyway, only difference being what network they use to transmit data.
Smart Meters - The Innovators’ Challenge
I had my smartmeter installed by a different energy company (first utility) which didn't go smoothly (in fact after 2 visits I gave up on the gas one). Interested to hear from others more knowledgeable on the overall process but I wonder if Octopus are any better /worse than any other energy suppliers at this or whether it really comes down to the particular contractor who happens to get assigned your address.
Perhaps as far as Octopus are concerned your new meter isn’t active until such time there is something connected to it?I think it was a company called AES, I can’t remember to be honest. They were based in Essex I believe?
There was no existing meter on the circuit. It was a new electrical connection (well, a previously decommissioned one). The only thing that existed before the 23/09 install was the DNO master fuse box.
The meter appears to work, I get data from it to the screen that you plug in. That took a few minutes to start working, so I assume some kind of setup was completed. The engineer didn’t say anything that left me with the impression that it was unfinished or would need a second visit etc. The only anomaly was that his worksheet said for him to install a SMETS1 meter but I told him on the day that I’d requested a SMETS2 (and presumably would need for Go). That’s what he installed.
Beyond that I’m in the dark really. I’m not particularly impressed as a new customer of Octopus, really.
The smart meter is connected to an isolation switch and that’s it. Nothing is connected to the isolation switch. The people installing my charger are going to supply a CU. Hope that makes sense.
(Just to be clear - the house is supplied by a separate electrical connection. The connection I’m talking about is just going to be powering a charger, and that’s it)
In the case of my OVO meters I mentioned above, OVO did their bit ok, but on the install day I ended up with three vans and six blokes trying to do what was really a simple meter swap. The mind boggles!
Possibly. The display does show the tariff and standing charge that currently applies to my account (Octopus 12M Fixed April 2019 v1), and my balance is incrementing on the display per the standing charge. So there does appear to be some communication going on.Perhaps as far as Octopus are concerned your new meter isn’t active until such time there is something connected to it?
sent you oneDoes anyone have an octopus referral code they could PM me?
I signed up to Octopus, I have smets 1. Octopus said they’re compatible if they have “Secure” on them.I'm considering British Gas' EV tariff with headline 4.7p/ kWh 12 to 5am. 25p/ day 20p at other times. (Acceptable with PV's and PowerWall).
Advantage over Octopus go is they do proper FIT rates for pre-existing PV panels.
They need an existing smart meter, but vague over smets 1 or 2.
Question: has anyone signed up ?
What's the experience ?
The problem with solar panels and Octopus is that you can’t be on their Feed In Tariff and GO, it’s got to be one or the other. You’d have to go onto GO and use someone else for the FIT.I signed up to Octopus, I have smets 1. Octopus said they’re compatible if they have “Secure” on them.
Switch over was straightforward for me and took about 3 weeks.
The tariff is 5p for 4 hours and only 13.45p otherwise, 25p per day.
I’ve sent you a referral code if you decide to do Octopus anyway!
The problem with solar panels and Octopus is that you can’t be on their Feed In Tariff and GO, it’s got to be one or the other. You’d have to go onto GO and use someone else for the FIT.