How long did they have the car for?Brand spanking new HV pack (NOT a refurbished, probably due to luck) under warranty.
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How long did they have the car for?Brand spanking new HV pack (NOT a refurbished, probably due to luck) under warranty.
How long did they have the car for?
They are going to replace the HV battery free of charge. Hopefully they can make my 2019 midrange battery with a long range battery. Wishful thinking.Got my estimate from Tesla. Remove and replace HV battery. Free of charge.
They’ll probably give you a refurbished like they did me when it wasn’t even 1 year old.They are going to replace the HV battery free of charge. Hopefully they can make my 2019 midrange battery with a long range battery. Wishful thinking.
was the range affected by this refurbished battery as opposed to a new one?They’ll probably give you a refurbished like they did me when it wasn’t even 1 year old.
update: received a phone call from the service center and they told me that they do not handle "such complex issues" there, and got re-scheduled for Friday afternoon at another locationJust got this error today on my 2021 MY LR 19,400 miles, scheduled service appointment for Wednesday morning. Will post an update when they tell me what's going on.
Range was very high at the beginning. Degraded about 12% in 30k miles. But that could also be driving style.was the range affected by this refurbished battery as opposed to a new one?
received and approved the invoice, they are replacing the HV battery with the following part: HVBATTERY,E3,AWD,1-PHASE(1234422-00-A). Can anyone tell if this is a new or a refurbished battery?update: received a phone call from the service center and they told me that they do not handle "such complex issues" there, and got re-scheduled for Friday afternoon at another location
I think the limited warranty says it can be either.received and approved the invoice, they are replacing the HV battery with the following part: HVBATTERY,E3,AWD,1-PHASE(1234422-00-A). Can anyone tell if this is a new or a refurbished battery?
The repairs were completed today instead of Tuesday. The SC could've been better at communicating the delay, but otherwise all is good. Having a loaner helped a great deal, and I parted with the super comfy MS with somewhat heavy heartDropped off the car today at the service center, got a Model S as a loaner. The battery is in stock and the repair is expected to be completed by Tuesday.
Just update. I was able to schedule the service appointment immediately after this message, and they promised me the loaner since this is the "critical" case for the battery/voltage error.Just got this same error a moment ago. ‘23 MYLR, 45-days old, about 1.4K miles, was using the supercharge first time last night for 20-mins. The car was preconditioning prior to the supercharge. All of sudden this error popped up. today. The driving ranges and performance have been good since day 1.
I’m scheduling the appointment with Tesla now.