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Vancouver BC VIN .

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So I have a date set in a couple of days (May 30), I have a VIN # assigned but I haven't heard from Tesla. What are the options? Calling the delivery location in Vancouver is never answered. Do I show up or not? Any insight from those who picked-up their cars already? How does one reach a Tesla person?
 
So I have a date set in a couple of days (May 30), I have a VIN # assigned but I haven't heard from Tesla. What are the options? Calling the delivery location in Vancouver is never answered. Do I show up or not? Any insight from those who picked-up their cars already? How does one reach a Tesla person?
I called Tesla yesterday, and was told to call the Delivery team myself. but you're right though, nobody really answers the phone there.... :(
 
I got a email from a delivery advisor support out of Toronto yesterday (delivery date has been June 1st, order may 4th)

"TESLA CANADA DELIVERY – ACTION REQUIRED"

My name is Michael Lim and I will be lending my support for our Vancouver delivery team. I am very excited to share the good news that your Tesla has finished production and is en route to Vancouver for final delivery.

Soon, a tentatively scheduled pick-up date will appear on your Tesla Account. This date will be automatically generated based on logistics' best estimate. Please keep in mind this pick-up time is tentative and can be changed. If you have any upcoming vacation plans or times you will be unavailable, please let me know so I can work around your schedule.

At this time, my best estimate would indicate delivery to be feasible in the next 2 weeks. If your Tesla were to become available sooner or later, my colleagues at the local delivery center (or myself) will reach out and help you reschedule.

Once you confirm you are available we can begin to coordinate paperwork together. In the meantime please complete the rest of your online profile, if you have not done so already.

NEXT STEPS: Please get back to me on this as soon as possible. Once these steps are complete we will be able to generate final contracts for your upcoming delivery appointment.

In order to make this process as seamless as possible, we do require the following information to begin your delivery checklist and for your preferred terms to be confirmed in your Tesla Account:

  1. Your Model 3 will be registered under
  2. You have elected to finance your Model 3; have you completed the Tesla Financing credit application and confirmed payment terms yet?
    *Keep in mind this is a hard inquiry into your credit, additionally please make sure your credit application details match exactly with how you intend to register your new Tesla (i.e. credit application address match registration address, business names, applicant/co-applicant legal names, etc.)
  3. ICBC will be available on-site to help transfer any existing insurance policies, get you started with new registration, find you new BC park plates etc.
  4. You are not considering trading in a vehicle
  5. Your Model 3 will come equipped with new license plates
Can you confirm the above items?

Your delivery location will be at:

TESLA Vancouver-Powell Street
1712 Powell Street
Vancouver, BC
V5L 1H7

If you have any questions at all, please do not hesitate to reach out!

As you might have guessed -- given the volume of calls and emails I'm receiving -- my phone and email may be busy with excited customers. If you cannot connect with me right away, I will reach out as soon as possible. Emails and text messages are the best ways to get in contact with me.

My office hours are 9:00AM-5:00PM EST Monday to Friday
 
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Reactions: njneer and 9-Volt
I got exactly the same email (different agent, but same text) this morning. Only difference is my delivery date has always been May 31st and in the email where hiener got "in the next 2 weeks" mine said "June delivery". I did ask about the delivery time and he replied fairly quickly (within an hour or so) and confirmed that my car was due to cross the border in the next day or so and said "You will receive a call/email from a member of our local delivery team as soon as your vehicle crosses into Canada."
 
Just wanted to update my timeline:

Ordered: May 2
Delivery scheduled: May 29
VIN: I only got it via phone call (subject to change)
May 26: got a phone from Las Vegas telling me that my appointment (tomorrow) is looking good, but someone should call me
May 28: Still no call. I e-mailed a person who was supposed to be my delivery specialist and he said I've been assign to someone else and she would contact me "if there needs to be any change"
 
Does anyone know if we can buy adapters at the Powell Delivery location? I need a NEMA 6-50 adapter to charge at my condo, and would rather not wait for shipping.

I asked my DA about adapters on the 23rd. His response: "I understand specific adapters like the NEMA 14-50 may be on backorder. It would be best to pair in with any of the local Tesla Service Centers to find out what's available.".

Echoing the above, it's the service centers specifically that would have them.
 
5. Your Model 3 will come equipped with new license plates

I asked this in another thread because I'd heard they make you buy new plates, but I thought that might have been for a non-ICBC province. However, the "form" email you received looks tailored to BC (it references ICBC), and specifically references new plates.

Any chance you could confirm--post-delivery--whether you were able to keep your existing plates? It makes no sense as to why you couldn't, and I'm partial to my existing plate.
 
I asked this in another thread because I'd heard they make you buy new plates, but I thought that might have been for a non-ICBC province. However, the "form" email you received looks tailored to BC (it references ICBC), and specifically references new plates.

Any chance you could confirm--post-delivery--whether you were able to keep your existing plates? It makes no sense as to why you couldn't, and I'm partial to my existing plate.
Not sure if it has changed since last year, but I was able to transfer my plates through the ICBC agent on site. Then got BCAA to cancel the optional stuff 2-3 days later.
 
I asked this in another thread because I'd heard they make you buy new plates, but I thought that might have been for a non-ICBC province. However, the "form" email you received looks tailored to BC (it references ICBC), and specifically references new plates.

Any chance you could confirm--post-delivery--whether you were able to keep your existing plates? It makes no sense as to why you couldn't, and I'm partial to my existing plate.

In my letter they asked if I was getting new plates or not, so I assume the letter above is actually tailored also to the replies that hiener put in his/her Tesla account when they ordered the car.
 
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Reactions: 9-Volt
So I have a date set in a couple of days (May 30), I have a VIN # assigned but I haven't heard from Tesla. What are the options? Calling the delivery location in Vancouver is never answered. Do I show up or not? Any insight from those who picked-up their cars already? How does one reach a Tesla person?

I wouldn't bother trying to call the Delivery Center, check your email, I'm assuming they reach customers based on when the assigned car is expected to show up.

I would recommend not going by the posted date and relying on the phone call; all the info I've got here and from talking with Tesla on the phone is that until you actually get the call from the local delivery people, nothing is set in stone, and it wouldn't make sense to show up based on the date (an estimate only) on your order.