Took delivery of my S85 on Wednesday, and totally loving it so far :smile:, but I've had one small issue.
Before I signed off, I did a quick sweep over the car, making sure there were no problems with scratches, door handles, sun roof, windows, glovebox, etc. Just wanted to make sure everything survived shipment with no issues. Everything looked great, other than some very minor swirl marks on one panel (which I can live with...I'm not that crazy about this stuff and I'm planning on applying Glare shortly anyway, so that should cover it up I'd guess).
Anyway, after that I sat in the car for a while and played with all the settings and stuff. And then I tried to open the glovebox again, and it wouldn't open. I clicked the little button next to the screen, and nothing happened. The button clicked, but the glovebox silently remained closed. Tried it a bunch of times, and tried pressing all around the glovebox lid, but nothing worked.
So I called customer service, and the guy I spoke to walked through the issue with me, but wasn't able to help. He said he'd have the closest service center contact me, since it sounded like a defect, but he said he'd never heard of anything like that before. He also mentioned that sometimes if you press the button a bunch of times in a row, the glovebox temporarily locks. This didn't seem like my problem, since I had waited a good fifteen or twenty minutes between my last opening attempt and my phone call, and I didn't press it a bunch of times either (plus this is the first I've heard of any kind of behavior like that, and I've researched the crap out of every nook and cranny of this car).
But anyway, a half hour or so later I went back out to the car, and lo and behold, the glovebox suddenly works again. I've tried it a number of times since then with no problems. Has anyone else ever seen anything like this? It's a bit unnerving...normally I keep insurance cards and registration and stuff in there, and I don't know what I'd do if a cop pulled me over and my glovebox suddenly decided not to open. But of course, now that I can't reproduce the problem anymore, it seems like it might be impossible to figure out what caused it :scared:. Is there at least a manual override I could use to open it in an emergency?
Before I signed off, I did a quick sweep over the car, making sure there were no problems with scratches, door handles, sun roof, windows, glovebox, etc. Just wanted to make sure everything survived shipment with no issues. Everything looked great, other than some very minor swirl marks on one panel (which I can live with...I'm not that crazy about this stuff and I'm planning on applying Glare shortly anyway, so that should cover it up I'd guess).
Anyway, after that I sat in the car for a while and played with all the settings and stuff. And then I tried to open the glovebox again, and it wouldn't open. I clicked the little button next to the screen, and nothing happened. The button clicked, but the glovebox silently remained closed. Tried it a bunch of times, and tried pressing all around the glovebox lid, but nothing worked.
So I called customer service, and the guy I spoke to walked through the issue with me, but wasn't able to help. He said he'd have the closest service center contact me, since it sounded like a defect, but he said he'd never heard of anything like that before. He also mentioned that sometimes if you press the button a bunch of times in a row, the glovebox temporarily locks. This didn't seem like my problem, since I had waited a good fifteen or twenty minutes between my last opening attempt and my phone call, and I didn't press it a bunch of times either (plus this is the first I've heard of any kind of behavior like that, and I've researched the crap out of every nook and cranny of this car).
But anyway, a half hour or so later I went back out to the car, and lo and behold, the glovebox suddenly works again. I've tried it a number of times since then with no problems. Has anyone else ever seen anything like this? It's a bit unnerving...normally I keep insurance cards and registration and stuff in there, and I don't know what I'd do if a cop pulled me over and my glovebox suddenly decided not to open. But of course, now that I can't reproduce the problem anymore, it seems like it might be impossible to figure out what caused it :scared:. Is there at least a manual override I could use to open it in an emergency?