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Another Pixel 3 XL vote here. Absolutely 0 problems.
I have a Pixel 4 XL and the phone key is super unreliable for me.
Bumping this thread with some info/questions: I have a Pixel 4 XL and the phone key is super unreliable for me.
says the many threads bitching about iOS.A non Android seems to work the best.
i have a Pixel 3XL with v10 with zero issues.There are several possible solutions to such problems, including:
- Updating the Android version -- Android 9 (aka "Pie") is more reliable than earlier versions, in many peoples' experience. I can speak from experience on this one: My own OnePlus 5t became noticeably more reliable when I updated my Android version. Others have reported the same thing. I'm not sure what Android version the Pixel 4 XL uses, but it looks like a current phone, so you may already be on Android 9, so this may not be useful information.
- Use a Bluetooth auto-connect app -- This post recommends an app that's supposed to increase reliability. I can't comment on whether it would work, but it may be worth a try. I suspect this app might increase battery drain, but I'm uncertain of that.
- Tweak the Bluetooth settings -- I can't find a reference to the details, but there are some Android settings you can adjust to ensure that the Tesla app and its Bluetooth use stay active. In theory, this should improve reliability, and some people report that it does; but it's also likely to increase battery drain on the phone. Unfortunately, the relevant options are buried pretty deep in the app settings -- that is, the settings controlled by the Android OS itself, not within the Tesla app -- and I don't recall precisely where they are.
- Remove unnecessary apps -- Sometimes App A will interfere with App B, particularly when both try to use a given feature (like Bluetooth). AFAIK, the phone-as-key function requires little or nothing from the Tesla app on the phone, so this might not be an issue; but you could still try removing apps that access Bluetooth in specialized ways.
- Swap phones -- Even with a given OS version, some phones seem to be more reliable than others. That's the point of this thread, of course; but if you get responses from others saying that their Pixel 4 XLs have been unreliable, you might want to consider trading it in for something else. Broadly speaking, iOS phones seem to be most reliable, followed by Android 9 phones, followed by Android 8 and earlier phones; but there's considerable variation between models, particularly within the Android range.
Small update: the problem fixed itself after the update to the .40 software. I don't know wether it was the update that did it or maybe the reboot that happened after it (I'm assuming the car reboots after an update).Between that and the deletion of the thumbprint scanner (and more importantly, notification-flippy-thing) on the back, I'm glad to be sticking with my 3XL. Thanks for the data point!