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Wheel-well liners and overall quality control

Discussion in 'Model S: Interior & Exterior' started by SanMarino, Feb 9, 2015.

  1. SanMarino

    SanMarino New Member

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    We took delivery of our Model S in Los Angeles on 12/13/14. I would suggest to any new owner to inspect the car before signing papers and handing over any balance due. They asked us to arrive early, which we did and sat for 45 min (until after our original appointment time) to start the process. Thought the invite to come early means we can start early. Nope. The car was dirty and we had to wait for the detailer to come back from lunch to clean it up.

    We contacted the Delivery Specialist Steve Chung when we found some gaps on the left side wheel-well liners and a couple of cracks in the seam in/around the rear tailgate. Tesla picked up the car on Jan25 and returned it on Feb6. The cracks were fixed but the gaps in the wheel-wells are still there. We are asking them what to do next.

    I saw the same problem in 3 parked Tesla's so the wheel-well liner gaps might be a factory quality control problem. Here are some photos. The silver trim on the rear windows were also not aligned with the trim on the C Pillar. Notice the variation in the door gap from left side to right side. 1980's American car quality? But the car does drive and ride nice.

    Left Front Wheel-well Liner.JPG Right Front Wheel-well Liner.JPG Left Rear Wheel-well Liner.JPG Right Rear Wheel-well Liner.JPG Left Rear Channel Crack.JPG Repaired Rear Channel Crack.jpg Tesla Left Rear Window Trim.jpg Right Rear Window Trim.jpg
     
  2. Gizmotoy

    Gizmotoy Active Member

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    More evidence they rush the end-of-year orders for CA buyers? Those gaps look bad, but that seam is extremely obvious. That's a pretty major mistake, and a costly one to fix at this point. I'm surprised that made it through even a cursory QC check.

    Sorry you have all these issues. Hopefully they take care of you, despite already failing to correct everything the first time around.
     
  3. eye.surgeon

    eye.surgeon Member

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    I picked mine up the week after you at the factory here in California. I haven't noticed these issues, but honestly I haven't looked at the wheel wells that closely and I'm not sure if that little gap would bother me regardless. I'm not a type A. I understand you want it perfect though.
     
  4. SanMarino

    SanMarino New Member

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    On the left rear wheel, there is already a brownish stain in the gap. Not sure if it is from rust forming when water gets behind it. Inspect your car before you sign any papers! Too late for us.
     
  5. eye.surgeon

    eye.surgeon Member

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    I don't see the pressing need to catch the issue on pick-up, the car is under warranty and Tesla service is great. The car is aluminum, it doesn't rust. It could theoretically oxidize but that's not brown it's white.
     
  6. AmpedRealtor

    AmpedRealtor Active Member

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    Tesla has quality control? lol

    It's a good thing the electric drive is so compelling, because if it weren't, Tesla would be in trouble.
     
  7. Zextraterrestrial

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    rust? maybe dirt
    that liner looks fine
     
  8. SeminoleFSU

    SeminoleFSU Member

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    Haha! the truthiness is strong with this one!
     
  9. ErstD

    ErstD Member

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    I can relate to you wanting it right the first time around (I am the same way). If you're still unhappy, escalate up the chain. Tesla will work with you until you're happy.

    It is unfortunate that QC would allow these flaws to leave the factory. Please do escalate your concerns -- Tesla needs to know these issues so they can improve.

     
  10. rogbmw

    rogbmw Member

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    Many plastic fender liners are not "sealed" against the fender. They may look somewhat closed, but water and other stuff can get around them. Regarding the materials used for the fender liners, I was originally questioning the material itself as it had somewhat of a texture to it rather than the hard shiny plastic most inner fender liners are made of, but I now think it is made that way to possibly abate sound of things hitting it. I have seen my car with some of the nose materials off when Tesla replaced a couple of items and I would not be concerned about the space between the liner and the fender. But, the photoof the white seam definitely needs to be addressed. Tesla service has always been great to work with and I bet they will take care of it. Good Luck.
     
  11. mknox

    mknox Well-Known Member

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    Mine is an early car with the DC/DC converter behind the front passenger wheel well liner. (Tesla subsequently re-located it to the frunk cubby). I drive in northern salt laden roads and often wondered what that device must look like by now. No problems to report, but I am curious if Tesla relocated the DC/DC converter for this reason.
     
  12. SanMarino

    SanMarino New Member

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    Tesla picked up the car on Monday and brought it back today. The left front gap is fixed but not the rear. I asked if they could put silicone caulking to seal the gap. They put black tape on the exposed white body panel to hide the gap. Now it looks like there is no gap. I'm not so concerned about cosmetic appearance as I am about having the wheel-well exposed to water and debri. Either Tesla's supplier is giving something not to spec or there is something wrong with dimensions Tesla specified for the liner. Photos to follow.
     
  13. SanMarino

    SanMarino New Member

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    The car was picked up on Monday and came back yesterday (Wednesday). The Left Front Liner was fixed. But the Left Rear Liner was not. The shop put a piece of black tape to hide the gap. I had asked about using black silicone caulking to seal the gap and got a piece of black tape instead. Left Front Wheel-well Liner.JPG Left Front Wheel-well Liner AFTER fix.JPG Left Rear Wheel-well Liner.JPG Left Rear Wheel-well Liner FIX WITH BLACK TAPE 2.JPG Left Rear Wheel-well Liner FIX WITH BLACK TAPE.JPG
     
  14. Andyw2100

    Andyw2100 Well-Known Member

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    Would you mind taking a picture or two from further out, so that I can see exactly where these spots are on the car? It may help others too, or perhaps I'm the only person who can't visualize what these pictures are showing.

    Thanks!
     

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