Where's chat? Change rego details.

[Ozdw]

The Tesla website is a mess. Can someone advise where the chat function is located? Navigate the site, I feel I'm in a maze of twisty passages, all alike. I've ordered and now need to change the registration details to include my wife.

thanks
dave

 

[atj777]

Bottom right on the first Tesla screen I went to.

 

[atj777]

It even pops up automatically saying "Have a question? START CHAT".

 

[moa999]

But to be honest I suspect your better calling or emailing your sales advisor directly.

 

[Ozdw]

It even pops up automatically saying "Have a question? START CHAT".

I don't see anything like that. I'm using Safari and have disabled content blockers just in case. Ah, you have to go to the Model 3 page, then it displays the chat option. Nothing on home page and nothing under account, which is where I was looking.

 

[Ozdw]

But to be honest I suspect your better calling or emailing your sales advisor directly.

That's what I ended up doing. Thanks

 

[paulp]

That's what I ended up doing. Thanks

Anything that leads you to the US call centre is a waste of time. Its best to use the local sales person now, and once you own the car any issues are best handled using the app based service function. The Australian team are generally quite responsive to that. You’ll have to select a service date and time but that will be cancelled if the issue can be solved remotely.

 

[Maximillan]

But to be honest I suspect your better calling or emailing your sales advisor directly.

There should be rule that one must scull a tequila / beer whenever your Tesla Sales Advisor actually returns your call or replies to your emails.

 

[Vostok]

I feel I'm in a maze of twisty passages, all alike.

Oh wow, that brings back lots of memories from my geeky Uni days

Those who get the reference get it, and those who don’t, you had to be there.