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Who do you normally contact for issues with the Model S after delivery?

Discussion in 'Model S: Ordering, Production, Delivery' started by shah007, Jun 8, 2016.

  1. shah007

    shah007 Member

    Joined:
    Jan 21, 2016
    Messages:
    53
    Location:
    Reston, Virginia
    I called and emailed my DS yesterday. But no response.

    1. If you have some issues that you want them to look at, do you call the DS or someone else?

    2. Can you just drive to the Service station and ask them to take a look OR do you need to take an appointment?

    Its been frustrating getting a prompt response from the DS.
     
  2. mrElbe

    mrElbe Active Member

    Joined:
    Aug 17, 2014
    Messages:
    1,495
    Location:
    Stouffville, ON Canada
    Call the Service Center. The DS is only a "Delivery" Specialist.
     
  3. Skione65

    Skione65 Member

    Joined:
    May 5, 2016
    Messages:
    601
    Location:
    Kentucky
    @shah007,

    New or CPO? What issues are you having?

    Ski
     
  4. msnow

    msnow Active Member

    Joined:
    Jul 14, 2015
    Messages:
    4,971
    Location:
    SoCal
    ^^^ this
     

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