My biggest issue with Tesla is not the mediocre physical build quality but instead the poor customer service I have experienced (e.g., responsiveness, appointment availability, app limitations, availability to speak with a local human when that would be way more efficient). The joke I have with my wife is that Tesla customer service is actually doing a never-ending Candid Camera episode with me, to see how far they can push things with a customer. With Tesla sales seemingly growing faster than its support network, customer service seems destined to become even more of an issue. When I don't have any service needs or even simple questions needing answering, the car is quite good; smooth, comfortable, of course quiet, fast, holds plenty of cargo, good battery range, improving user interface, etc. In short, I just pray I don't need customer service...