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With so many quality issues after delivery - how many people are actually happy with their car?
- Thread starter oneness
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dandrewk
Active Member
Yes, which is why I said "there seems to be". Often people with gripes have a hard time with folks that don't have gripes. I am sure you thought of that.
Your "inside information" aside, I prefer to look at facts that I can quantify, such as being able to quickly get an appointment at supposedly overwhelmed service centers. Also, where are are the gripes about getting appointments at SCs? Aside from occasional lead times to get replacement parts, I'm not seeing very many of them.
Oh, I think you were clear. What you were unclear about was the actual quote from Elon. And do you really have to resort to gaslighting in order to prove your point, followed by a condescending "sorry"? But that's just the impression I got. Sorry.
I doubt Tesla focuses its business plans just to get on top of an unscientific owner poll. They will do what is best for their entire customer base and for their stockholders. Besides polls, there is another indication of owner satisfaction: Tesla Inc.
Ba2yev
Member
Let me start with apologies, and I genuinely mean it. I am sorry if I hurt your feelings with the condescending "sorry." I wanted to highlight the impression that I got. I should have known better not to judge you by the comments you post. There is nothing wrong with being a diehard enthusiast of a remarkable company like Tesla is. They revolutionized the energy storage technology, and with Elon on board, they completely changed the auto industry. I don't think anyone on this forum would argue that.
But the fact is, few folks genuinely upset with the recent events related to the quality of Model Y. It might have something to do with the unreasonable expectation or just anxiety fueled by a global pandemic, economic crisis, and civil unrest. You can actually help them and show some empathy, offer helpful advice, or (God forbid) agree that Tesla should make it right.
Or you can choose to shut those poor souls down with the whataboutism type of trolling.
dandrewk
Active Member
We're done here. Please feel free to continue giving phony "genuine" apologies and then follow up with the same patronizing garbage and revisionist arguments. All that does is reflect back on you.
BTW, my feelings are, and have never been, hurt. All I did was call out your act. My apologies.
Took delivery today - overall satisfied - the issues I found were on par with what everyone else has been saying but in the spirit I will list them out:
1) Frunk misaligned very small gap on one side and large gap on the other
2) Trunk misaligned I call it "sunken in" unlike others mine was at least evenly sunken in as to not cause any clicking or not operating but is pretty severely sunken in
3) Both rear tire wells misaligned near the bottom door
4) Misaligned back seats and center seat lifting
5) Very tiny chip/bubble and 1 swirl on the hood
6) Dirty handprints all over inside (they cleaned these before I left so problem solved - guy used Meguiars Carpet & Upholstery Cleaner)
7) Large scratch on gemini plastic "rim" (they replaced the whole plastic piece on the spot)
I uploaded over 40 pictures via the app and scheduled a service appointment for July 1st. Then I drove 150 miles down to SD and loved every second of autopilot!!! I am very satisfied with the car as long as they fix a few of the major gaps - the others I can live with
1) Frunk misaligned very small gap on one side and large gap on the other
2) Trunk misaligned I call it "sunken in" unlike others mine was at least evenly sunken in as to not cause any clicking or not operating but is pretty severely sunken in
3) Both rear tire wells misaligned near the bottom door
4) Misaligned back seats and center seat lifting
5) Very tiny chip/bubble and 1 swirl on the hood
6) Dirty handprints all over inside (they cleaned these before I left so problem solved - guy used Meguiars Carpet & Upholstery Cleaner)
7) Large scratch on gemini plastic "rim" (they replaced the whole plastic piece on the spot)
I uploaded over 40 pictures via the app and scheduled a service appointment for July 1st. Then I drove 150 miles down to SD and loved every second of autopilot!!! I am very satisfied with the car as long as they fix a few of the major gaps - the others I can live with
Attachments
I used the Tesla App and each item you select you can upload 5 pictures...so I just selected a bunch of things and then most closely related my issues with pics to that item. Then it schedules the appointment after. Be careful and DO NOT X out of this window I accidentally went back and it didn't save any of my work and I was almost finished and I had to go back and re-do all the text and image uploading.
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SO is that a plastic wheel cover? What does the actual wheel look like underneath?Took delivery today - overall satisfied - the issues I found were on par with what everyone else has been saying but in the spirit I will list them out:
1) Frunk misaligned very small gap on one side and large gap on the other
2) Trunk misaligned I call it "sunken in" unlike others mine was at least evenly sunken in as to not cause any clicking or not operating but is pretty severely sunken in
3) Both rear tire wells misaligned near the bottom door
4) Misaligned back seats and center seat lifting
5) Very tiny chip/bubble and 1 swirl on the hood
6) Dirty handprints all over inside (they cleaned these before I left so problem solved - guy used Meguiars Carpet & Upholstery Cleaner)
7) Large scratch on gemini plastic "rim" (they replaced the whole plastic piece on the spot)
I uploaded over 40 pictures via the app and scheduled a service appointment for July 1st. Then I drove 150 miles down to SD and loved every second of autopilot!!! I am very satisfied with the car as long as they fix a few of the major gaps - the others I can live with
Just to confirm my understanding...you can enter as many issues as you'd like through the app, and up to 5 pictures for each issue?
Ba2yev
Member
How would they know the color of your car if it is all covered with the painter's tape?
Hopefully, it's blue to match the tape.How would they know the color of your car if it is all covered with the painter's tape?
I have had my early Model Y since the end of March and am very happy with it. It came with very minor issues, so minor I have not gotten them corrected yet to allow others with more severe issues to get first priority. They were documented at delivery so they are in the system. Tiny scratch on the passenger plastic back panel, a chip or two needing some touch-up. My rear seats were aligned, the paint was pretty good overall, no gaping or other issues. I have actually felt a little guilty with some of what I am reading out there. I genuinely had no second thoughts on this car, already have had two major software updates with great new features, driving it brings a smile every time. So have hope there are some good ones out there and I know Tesla will address the little things outstanding when I get them the car.
I got my Model Y on Saturday. I like it. It is quieter than my Model 3 with wind noise. So far, one paint blemish (compounded out pre-PPF) and one backup light is foggy. I’m not yet sure if it the plastic or water vapor. Otherwise fit and finish are fine.
Congrats! Can you tell us your vin/build date since so many White MYs have mis-matching paint? I have a White/Blk MY on order and have put off my delivery until August for now, and I might push it out further because I don't want to waste my time rejecting a car that should have never been presented for sale to anyone in the first place.
ricebom
Member
Like most people who recently took delivery of their Y, we had issues that needed to be rectified through a service appointment. All in all, we had a positive experience while taking delivery. Since we took the last appointment of the day, Tesla delivery specialists were able to actually spend more time with us to go through the Y and its features. Being a Tesla newbie, the specialists also took us over to the Tesla superchargers to give us a tutorial. Taking the last delivery time of day put us near closing time, but the specialists had a bit more breathing room to give us more attention.
Now we have an appointment scheduled for tomorrow, Friday 6/26, to fix the problems we documented on the Tesla app. However, yesterday and today, Tesla texted us to bump us twice from the appointment. We had to call each time to get our appointment back to our original schedule. The dates that Tesla switched us to did not match with our work schedule. It is impossible to reschedule back to the original date via the Tesla app. If this happens to you, don't hesitate to contact the Tesla service center you are scheduled with to get your appointment back or at least to a date that works for you.
Now we have an appointment scheduled for tomorrow, Friday 6/26, to fix the problems we documented on the Tesla app. However, yesterday and today, Tesla texted us to bump us twice from the appointment. We had to call each time to get our appointment back to our original schedule. The dates that Tesla switched us to did not match with our work schedule. It is impossible to reschedule back to the original date via the Tesla app. If this happens to you, don't hesitate to contact the Tesla service center you are scheduled with to get your appointment back or at least to a date that works for you.
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