-
Want to remove ads? Register an account and login to see fewer ads, and become a Supporting Member to remove almost all ads.
Yoke peeling
- Thread starter Andy L
- Start date
Depends on Sevice Center, it seems. My mobile tech said they've replaced some 2 times already.
yerEVan
Active Member
Just opened a service ticket so I’ll update on what they offer. I’m in southeastern PA. Not sure if different regions or SCs act differently.
I think I started seeing peeling around 10,000 miles. For me it really wasn’t due to time, it was due to wear (so more miles dependent), as I routinely press my palm into the same spot when making large slow speed turns like when backing into/out of places.
30k for me, but new vehicles are getting the H replacement, still peels apparently.
Same here. Also wouldn't replace with a wheel and tried to charge me $1,000 for the replacement even though they told me it would be a warrantied swap through their stupid service messaging system in the app. I am stuck waiting for the "updated" yoke.
There's typically a charge to show how much it is and then they clear it as warranty.
Gaffer tape works much better and feels much more natural.
My tech is telling me i have to purchase the round wheel if i want that, but they will replace the yoke for free....
We only have one SC in my city unfortunately. I'll try to keep pushing them, my appt is next Friday, thanks for the advice.
My local tech looked into yoke revisions for the S, and there are A LOT—at least 9. As of writing this, he says the latest one is 'H,' but the material is NOT NEW. It is the same as the previous revisions. He checked this by inputting the VIN of an S delivered that day, and luckily it had the 'H' revision installed. He compared it to an 'E' revision yoke from inventory.
He also warned that the S steering wheel is made of the exact same material as the Yoke and that it would likely have similar peeling issues. It is not the same material as in pre-2021 S.
He also warned that the S steering wheel is made of the exact same material as the Yoke and that it would likely have similar peeling issues. It is not the same material as in pre-2021 S.
Sadly I have been playing the Tesla game for a long time and know this/have experienced that previously. In the situation that I am describing, the service person came and got me in the waiting room of the service center and told me that they were about to replace the peeling yoke with a round wheel but that it was be $1,000 or something and needed my approval. I showed him the chat in the app I had with someone there that guaranteed me it would be a warrantied replacement. He said it didn't matter what someone said through the chat in the app, today he cannot replace a yoke with a round wheel under warranty.
This is one of the many reasons that this is my last Tesla. I am tired of being treated with contempt after spending $$$ with this company for so many years.
In general they Will replace the damaged part with a same replacement. You wanted a Different round wheel so that is a preference change not a repair warranty. I would bet they would have put a new Yoke on as originally equipped and purchased.
Yet clearly not all which makes Assumptions in a forum feel like missed promises which isn’t the case.
Similar threads
