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I had two cars on order, one ordered on 1 May. Called by Tesla early June and told order matched, can I take delivery 2nd week of July. Booked a motoring holiday for the end of August hoping to prove to the wife that Tesla was a viable option and ordered one for her. 2nd week of July, no car...

Tesla knows it has a great product, however, the way they are treating everyone is appalling. Had two cars on order, cancelled one, but probably the only way to get noticed is for hundreds of us to cancel. It does look like the PDI is poor as there are a lot of reports of minor damage that...

At the moment I would be happy just to get my car without too many defects. Reservation holder and ordered 1 May - had 4 delivery windows, but all have come and gone without a car. Every email, text and phone call with Tesla has resulted in me being given information that is inaccurate or...

Assuming Tesla only wants to sell to fans and members of this site, then I agree with you. But I suspect their ambitions are a little broader.

I think we all agree, we have two choices. I consider what I have read/seen it is an amazing car and will be delivered a lot quicker than almost every other car. Plus the Supercharger network, this is the benchmark others are trying badly to aspire. But had I known this when I ordered the car...

The text we all seem to have got essentially said you won't get your car before the 1st August. At least this is an accurate estimate because even delivery in 2020 would be after this date. As a new release, it would have helped if they had released the car in another country to iron out the...

Spoke to Tesla today and they said that they do try to allocate against date of reservation, however, accepted that where it was quicker, they just ignored the reservation dates, or even if you had a reservation. So someone who ordered a few days ago could easily get their car before you. They...

I agree, even 24 months is optimistic. I think the big car manufacturers are slowly waking up to the idea that EV's are actually desirable over ICE. Today, Tesla has the best cars, but it is not competing in the lower end of the market. The cheapest Model 3 is still very aspirational for most...

Tesla can thrive with their current business model. but it must be fraught with mid to long terms problems. All those who ordered are enthusiastic about Tesla but have ended up disappointed by the way they are being treated. If they want to expand beyond the enthusiasts, they need to rethink...

Being optimistic is not in itself a bad thing. But Tesla must have known and taken a decision to keep posting delivery dates that are unachievable. The launch of the Model 3 in the UK should have been a huge success, but instead has left many of its loyal supporters fed up at the shambles we are...

The difference is when you buy a European, or I suspect even an American car, they give you a sensible date for delivery, even if Months away. This is updated as your car is built to order and in most cases, they deliver when they say. Does not always go right, but in 95% of cases it does...

This would be great news and if Tesla can start delivering at the end of July, it would make a lot of people happy. I am hoping that those of us who have been told we will get our cars by end of July/early August will be allocated cars from that ship. But of course, Tesla is different and there...

I thought that we would see a serious number of cars delivered in July followed up with a regular supply. The vessel carriers can take 4000+ cars, albeit it would take longer several weeks to deliver this many. This is not their first launch of the Model 3 in a new country. They called me on 4...

I did not make it clear, the text and email were only sent to those who had not received their cars. You already had yours, so you did not get the text or email. They have the capability, just not the will to do the right thing. I agree we just have to accept this is the way Tesla operates and...

This was not a case of getting the numbers wrong, Tesla has and still continues to give estimated delivery dates which they know are out by months and have left the impression that their staff are making things up as they go to appease customers.

Tesla announced in Q1, and again referred to it in Q2 report, that they now match VINs to orders close to delivery so that they can move cars around to maximise cash flow They may have the capability but have chosen not to use it to update customers. Instead, they have given and continue to...

I still think Tesla has an awesome product, although I have concerns that as customer service is a low priority, what about warranty and spares. I have seen a few posts elsewhere where customers say they have cancelled their order. One even talked about protesting outside Tesla HQ ass they were...

The point about delivery and customer service has wider implications than just impatience over getting the car. Someone posted on a different forum that if you need to depend on this car, a Tesla may not be suitable. Whilst the Model S&X do not have had the problems of the Model 3, once all the...

Because many are so fed up with the way they are being treated by Tesla they are cancelling their orders. I think it is worth the wait and don't think a test drive would make any difference. However, for some, it may help confirm they have made a good decision and hold on rather than cancel. At...

There are thousands of customers in the UK who ordered a Model 3 at the beginning of May who have not received their cars and two months later have no reliable delivery estimate. Tesla seems incapable of matching orders to production. Many no longer believe anything Tesla say with the only...

Tesla has disappointed thousands of customers in the UK. They knew they how many reservations they had and this translated into over 1000 orders on the 1st day the car went on sale. I ordered on 1st May and believed estimated delivery would be late June or early July. Tesla must have known it...

I am sure I can wait, but the adverse reaction in social media will get the media's attention, which could do lasting damage in the UK. The bad social media is coming from people who support Tesla, not petrol heads who hate the idea of EV's. Selling off the car division would work. Look at how...

The Model 3 has just been released in the UK and Tesla have managed to annoy probably 90% of its customers who placed orders. Their website still claims orders placed today will be delivered in July, but clearly, this is not going to happen. Those who ordered in May, we still have no idea of...

UK customers know where they are built and the timescale to deliver. We did not understand the end of Quarter rush in the USA, but neither did Tesla, otherwise, why not delay taking orders until the end of Quarter rush is no longer an issue. Tesla took reservations dating back to 2016 and must...

The arrival of the Model 3 in the UK should be a glowing success with something like 4000 vehicles ordered the first day and initial recipients giving great feedback. Even UK's Top Gear gave it a very favourable review. Yet probably less than 2% of customers have got their cars and there is...

Placed an order on 1 May (a reservation holder) and whilst delivery in June was the estimated delivery, yesterday I was called by Tesla and told it should be 2nd week of July. When Tesla called, they could not confirm a delivery date, just they hoped it would be 2nd week of July. They did go...

I ordered a Model 3 on the 1st May and noticed today that the account showed an increase in the price of £850. I contacted customer service and they stated it was a glitch and would soon be removed.