Hi, My MX 100D(VIN: 91xxx), delivered March 2018 has been experiencing Software update issues since late April. The car updated to 2018.12 without issues but since then the updates to 2018.14 and 2018.20 have been failing. The weird thing is, the update itself takes about an hour and then reports a failure. When I look up the current version number after the attempted update, it is the latest version. The car has been in the shop for the past week, my app keeps reporting SW update fails twice every day so it looks like the SC isn't getting anywhere with it either. Does anyone else have this issue? Other niggles: any useful comments on these would be appreciated as well: 1) Bluetooth call audio is awful. I use an Android device, no watches. 2) Rear cargo shelf broke twice(the thing that holds up the cover). All because my 50-pound dog sat in that corner. 3) Persistent rattle from passenger door trim, fixed with fasteners during a previous visit but its coming back. 4) Trunk latch plates slid out of its position twice, but it isn't broken Its a shame as I'm completely in love with the car (driven 6000 miles already) but the niggles bug me.