Just out of curiosity, did they come with the matrix headlights?
-
Want to remove ads? Register an account and login to see fewer ads, and become a Supporting Member to remove almost all ads.
2022 Q2 production Model 3 missing matrix headlights?
- Thread starter E90alex
- Start date
I got into a disagreement with one of the SAs regarding this. I'm sorry but people seeing the cars in person are reporting their findings which contradict what the SA say. The SA seemed upset when I rejected, even claimed I rejected twice, I said impossible this is my first order. She later apologized, but it made me wonder if this VIN had been rejected twice. In any case, new EDD is Aug-Sep. Sucks to be back of the line but it allowed us to make build changes we weren't willing to do before
heavyD
Member
Clearly rejecting cars is a hassle for the SA as they have to return the car into rotation and eventually repeat the same process for this car with another customer all while putting you back into the rotation for another car. Their life is much easier when customers accept the cars and they can move on to the next one without having to revisit the car or the customer. It's unfortunate for them but at the same time the customer is right in this case as if they are not satisfied paying for a new car with outdated headlights then they should not accept delivery if the car comes with the reflector lights.
I got a new VIN (251) 3 days after I rejected my first (236). I don’t think you go back to the end of the line if you reject delivery.
Every SA has a different story to tell. Don’t worry about it too much. There more merits with members reporting actual findings than what they say.
Most likely yes you should have matrix. It seems the old headlights were phased in 4/23 or so and used for the next several days after. Then went back to matrix for May production so far.
So is it safe to say that the people (like me) have not received their VINs yet, are likely to be getting newer builds with the Matrix lights ?
There’s always the possibility of them switching back if supply is low again so definitely double check still with the SA once you get a VIN and before accepting the car.
PinSeeker
Member
I just got off the phone with customer service since I texted my SA about this (as well as other questions I had) and she didn't respond to this particular question. They did confirm that my vehicle has the "global" headlights, which is what is referred to as the "matrix" headlights. My VIN is 2511xx.
I just picked up my Model 3 (Bay Area) - VIN is 251xxx. I can confirm it has the matrix lights.
It seems there are other “nearby” VINs that came with the old lights but no one really knows how many cars got them. You could try asking Tesla but tbh I’m not sure how much weight I’d give their response. May not know until you see it
If you can find out the build/factory gate date then that is a better indication.
Yes, because Tesla is constantly changing things. You want to stay on top of these issues, because not everything they change is as easy to see.
imakeplasma
Member
imakeplasma
Member
Similar threads
- Locked
