I have heard others say this. TBH I don't ever talk about it being leased when I contact them as im not sure it is immediateky relevant to the question i am asking (when might I receive my EDD). At the end of it all though, I have still not managed to get anything concrete out of them
Yes same here, I just gave them my RN and didn't tell them I was leasing, so it must be flagged on their system not to talk to us
I tried with Safari on a Mac and it wouldn't come up, then switched to Google Chrome and there it was on the left-hand side lower corner of the configurator page.Impressed how you all get chat
It's a rouletteImpressed how you all get chat
What I have noticed is that chat never seems to be working when new cars are uploaded into inventory. I think they want to force you through the phone route, by which time most cars have gone already. They just don't have the workforce to operate in a way that's remotely familiar. If I were to get to chat with Elon, that would be something I would like to ask - how does he manage to operate such a massive enterprise with such minimal staffing at the customer-facing end.I had the same from Katie on the chat. I’m leasing through a separate company as it was significantly less than doing it via Tesla. Not sure it was the right decision now. I only recently placed the order. Order was placed one day and next delivery estimates changed to august. I just want to know if I’ll get a vehicle or if it’s likely to be august (or later) but that question appears to be the million dollar one that no one can answer (or doesn’t want to) keeping everything
crossed.
I’m not sure about this. How come Tesla gave me all the info like the Vin and reg? I‘m leasing through ALD.
Strange - really hoping it's not a sign that your order is on hold if they won't tell you anything!
From my experience Tesla were happy to talk to me directly once the lease company had done everything they needed to do at their end to authorise the vehicle. If Tesla are not willing to talk I would imagine that the lease company still has something outstanding to complete. Mine was held up for a while on a drivers license check.
I spoke to my lease company about this and they just said "you won't be authorised until you have the car" but it appears from some others that it's more likely there is a hold up somewhere.
You might be the first person to have been promised a M3 with double glazing.
