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It's more likely related to the specific combination of hardware that your car has. In the early days Tesla was revising the hardware very frequently; the Signature cars and early Production cars often have very different hardware versions from each other. Some Rangers refer to Signatures as "snowflakes" because every one is unique.
When you consider that many pieces of hardware have been revised (Tesla makes continual improvements), and that some cars have had hardware replacements, one car might have a different combination from all others. For example, my Signature was built around November 2012 (delivered December), so most of the hardware is of that vintage. But I have the updated door handles that do the 90/10 thing (because they had all been replaced more than once), and a touchscreen that's several revisions newer because it was also replaced. Among other things. So it's quite possible that my car has a unique combination of hardware versions.
It's possible that some people have issues with a firmware release that other people don't have, simply because of the small hardware differences. This makes it tough on the firmware guys because if they can't replicate a problem on the test beds that they have, it is pretty hard to fix it.
When you consider that many pieces of hardware have been revised (Tesla makes continual improvements), and that some cars have had hardware replacements, one car might have a different combination from all others. For example, my Signature was built around November 2012 (delivered December), so most of the hardware is of that vintage. But I have the updated door handles that do the 90/10 thing (because they had all been replaced more than once), and a touchscreen that's several revisions newer because it was also replaced. Among other things. So it's quite possible that my car has a unique combination of hardware versions.
It's possible that some people have issues with a firmware release that other people don't have, simply because of the small hardware differences. This makes it tough on the firmware guys because if they can't replicate a problem on the test beds that they have, it is pretty hard to fix it.
Duckjybe
Member
mnx
2018 M3P
AFAIK It's not rebooting, it's just booting up as it was in a sleep/off state when you entered the car...
I tried that and I still had problems ... it only seemed to resolve itself by going back to Energy Saving mode off.
RAM_Eh
Member
RAM_Eh
Member
Not only in Canada
This issue with 3G connectivity sounds exactly like my problems, but I'm in Spokane WA. Service center has not been able to help. I will try the energy saving and always connected trick, but only when I really need navigation. What I have noticed is when I loose the 3G, the one way I can get it back (not counting a reset) is to pull into my garage where the car connects to my wifi. The next time I leave 3G is back alive.
This issue with 3G connectivity sounds exactly like my problems, but I'm in Spokane WA. Service center has not been able to help. I will try the energy saving and always connected trick, but only when I really need navigation. What I have noticed is when I loose the 3G, the one way I can get it back (not counting a reset) is to pull into my garage where the car connects to my wifi. The next time I leave 3G is back alive.
I did have a problem with intermittent 3G service earlier, but that proved to be a defective antenna cable.
Knobby
Member
Yes I just tried this over the last few days. And yes it still happens with NIGHT and "Always Connected". Yesterday evening when I went out it lost 3G connectivity for about 15 minutes I noted that the Slacker stopped when it got out of range of my WiFi. I Looked at the cellular signal bars and it was showing Edge, and actually Slacker seem to intermittently work for a few minutes. Then it showed no bars, and stayed that way for ~15 minutes. No Slacker, no Google maps, no browser. It came back suddenly and all was working after that. Now.. I'm not totally sure what NIGHT means. So it's sleeping at night and awake in the day? But what hours? That could explain why it went several days without any problem (daytime driving) but as soon as I drove in the evening.. Wham! Well I hope they're working on a fix for this..
Duckjybe
Member
In the release notes it says NIGHT mode activates from 10pm-5am. Perhaps after 10pm with NIGHT setting 3G will still drop even with "always connected". I have not really tested much past 10. What time were you out?
RAM_Eh
Member
I received a message from Tesla in response to this issue.
They are very aware of the problem and are working to fix. This is an issue with their hosting supplier not with the car.
They are very aware of the problem and are working to fix. This is an issue with their hosting supplier not with the car.
Knobby
Member
It was 6:30 pm.
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Yes, someone above mentioned that possibility, but then why does the signal strength indicator show zero? That's like it failed to even register with the local cellular base.
I just reviewed my settings and sleep was disabled... I don't remember changing that setting but whatever!
I just switched it back to Nightly / Always On as an experiment. I will be prepared to switch back if needed.
Another curiosity, though. Yesterday my updated maps finally installed. Last night I had negligible vampire loss according to Visible Tesla. I wonder if there's a correlation there - had it been trying to download maps every night for a couple of months? It's possible because the WiFi signal in the garage is really bad. We'll see what happens tonight.
I just switched it back to Nightly / Always On as an experiment. I will be prepared to switch back if needed.
Another curiosity, though. Yesterday my updated maps finally installed. Last night I had negligible vampire loss according to Visible Tesla. I wonder if there's a correlation there - had it been trying to download maps every night for a couple of months? It's possible because the WiFi signal in the garage is really bad. We'll see what happens tonight.
iKhalid
Member
I removed my home wifi settings because of that. The wifi will complain every morning, but who cares... Every firmware update I got was through 3G.
Duckjybe
Member
I have confirmed that 6.0(2.0.72) does NOT fix the 3G dropping problem. Back to NIGHTLY and "Always Connected" until the fixed release.
iKhalid
Member
You're right. I parked the tesla in a different way than usual at home to get a better wifi signal and got the maps update that night. So thanks for the info!
iKhalid
Member
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