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6 seater third row seat stuck in the down position - anyone solved it?

Discussion in 'Model X: Interior & Exterior' started by wisgary, Jun 19, 2017.

  1. wisgary

    wisgary Member

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    Location:
    Washington
    I'll be calling Tesla tomorrow/going over to the service center, but just wanted to check to see if anyone had this happen. I pushed the seats down to carry something in to work, and when I got home today I tried to raise them and it doesn't work. The motor makes its usual noise and spins around for a bit but no unlatching happens.

    I found several people discussing this issue here/in other forums and it is either

    A) Something in between the back and bottom of the seat making the car think there is someone there. (not my case - in this case you cannot even hear the motor)

    B) Something busted and the whole seat needs replacing.

    My case is probably B. But asking just in case.
     
  2. wisgary

    wisgary Member

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    Also note that this is a car I just picked up on Friday :(
     
  3. Gwgan

    Gwgan Almost a wagon

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    When the car was new I had to push down on the folded seat at just the right time after pressing the button to get it to unlatch.
     
  4. wisgary

    wisgary Member

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    On the back of it or the front of it?
     
  5. Gwgan

    Gwgan Almost a wagon

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    The top (front) near the button
     
  6. vandacca

    vandacca ReActive Member

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    I saw that someone reported this exact issue and it was due to some pillow being stuck between seat and seat-back. That extra pressure prevent seat-back from releasing.

    Your best bet is to do what @Gwgan said and push down on the seat-back while pressing the release button to see if that works. If not, then SC will have to address it.
     
  7. wisgary

    wisgary Member

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    Pushing it didn't work, took it in, they managed to get it to unlatch but are unsure if it will hold so they are replacing the seats. They will call me when they arrive and for now I won't lower that particular seat (I don't think I'll be carrying much right now anyway).
     
  8. gmtom1

    gmtom1 Member

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    Location:
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    I had the same issue and took it in the SC. They said the gear came off and reattached it. Was done in less than one day.
     

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