Soflauthor- Excellent website; I love the layout and color scheme. You present a very nice way of easily bringing up instructions for someone who has never used the car. How does it look on the Model S 17 inch screen? Does it fit as one page in the screen without scrolling? Here is where I think having flash or HTML 5 video capacity would be nice. I think it would be nice to have a video demo that you could pop up that is narrated (obviously we need to hire cinergi to do this!) or have an illustrated manner of relaying instructions (similar to Tesla's What to Expect but with a more graphical approach) since as a previous poster suggested there might be possible language barriers, comprehension barriers or frankly inability to read in some cases.