I decided to ignore the message and just noticed yesterday it's gone. Not sure how long it has been gone. I did perform a reboot for other reasons a few weeks back so that may have cleared it as T4M3 suggested above. However, in my case, I didn't remove the USB. I just rebooted. Again, I didn't specifically notice when the error message went away.
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Alert/Error message: UI_a111 Re-insert USB into glovebox for higher speed
- Thread starter T4M3
- Start date
Had the same issue and here is how to fix it:
Use or buy another "USB cable" that is high speed. I was using a "non-high speed USB-A to USB-C" "cable" and it is too slow and the car can detect it now. Amazon sells short, 5 inches high speed USB cable and works perfectly.
Old thread but came across it when I started to have this issue today. Just wanted to say the fix worked for me and thanks!
Having this issue on my ‘23 MXP. Tesla drive that came with the car works fine but the 2TB Samsung T7 shows this error.
Soft reset didn’t work and neither did reformatting the drive from the cars menu. Had service center check it out and they stated:
“Diagnosed and found customers SSD drive cannot be formatted to FAT32, the required file format for the dash cam use. Installed a Tesla branded USB drive and the system is working as designed. Customer did not want the Tesla drive and removed it from vehicle.”
Soft reset didn’t work and neither did reformatting the drive from the cars menu. Had service center check it out and they stated:
“Diagnosed and found customers SSD drive cannot be formatted to FAT32, the required file format for the dash cam use. Installed a Tesla branded USB drive and the system is working as designed. Customer did not want the Tesla drive and removed it from vehicle.”
SO I've experienced this ever since I started using a sammy extreme SSD. I did partition it so that I have separate music on separate partition.
I did try the disconnect/reboot trick and that did not appear to do anything.
I've also made sure that I am using a good high-speed usb A - usb C cable.
Any other ideas?
I did try the disconnect/reboot trick and that did not appear to do anything.
I've also made sure that I am using a good high-speed usb A - usb C cable.
Any other ideas?
Maybe? What should they be?
I did have a different SSD sitting around, so I took that down, and let the car reformat it. Same error.
It seems like you have more going on here than could be solved by just partition names, but here is the post I had followed when configuring things:
USB for both TeslaCam and Music
I have a LR21.I have my music files on a USB stick. I wanted to have this in addition to the Tesla Cam. Bought a USB splitter which goes in to the glovebox (which stated was compatible with Tesla). One had Tesla dashcam drive and the other USB stick with music. I am finding that I can use one...
teslamotorsclub.com
rub1k
'23 MYLR7
I just got the UI_a111 message today for the first time.
I have a Samsung T7 Shield 1TB drive in the glovebox, partitioned pretty much exactly the same as the post quoted above (3 partitions, one for Cam stuff, one for Music and a tiny one for LightShow that I've never used). It's been in the car since day 1. I've had the MY for a little over a month now. No issues until today.
I did notice that the USB cable that came with the drive must have died the other day because the drive showed as no longer being connected. I used the same cable to connect to my PC and got nothing... another cable shows all 3 partitions so RIP that cable. Guessing the Southern CA heat (hasn't even been hot yet this summer but anyway) killed it.
I used a new USB cable that worked with the drive on my PC, that seems to have triggered the UI_a111 error.
Pretty sure the issue is with having a combination of:
a) relatively a lot of data on the drive that the car is probably trying to index through (I had something like 200GB of data accumulated in a month between the Sentry and Saved clips -- just a handful), and
b) a slower/older USB cable
So I'm off to try to find a fast USB 3.1/3.2 data cable to take care of "b" above... I'll report back.
I have a Samsung T7 Shield 1TB drive in the glovebox, partitioned pretty much exactly the same as the post quoted above (3 partitions, one for Cam stuff, one for Music and a tiny one for LightShow that I've never used). It's been in the car since day 1. I've had the MY for a little over a month now. No issues until today.
I did notice that the USB cable that came with the drive must have died the other day because the drive showed as no longer being connected. I used the same cable to connect to my PC and got nothing... another cable shows all 3 partitions so RIP that cable. Guessing the Southern CA heat (hasn't even been hot yet this summer but anyway) killed it.
I used a new USB cable that worked with the drive on my PC, that seems to have triggered the UI_a111 error.
Pretty sure the issue is with having a combination of:
a) relatively a lot of data on the drive that the car is probably trying to index through (I had something like 200GB of data accumulated in a month between the Sentry and Saved clips -- just a handful), and
b) a slower/older USB cable
So I'm off to try to find a fast USB 3.1/3.2 data cable to take care of "b" above... I'll report back.
rub1k
'23 MYLR7
Update (I can't edit my post anymore or I would have): I found another cable around the house but looks like it's only USB 2.0. The UI_a111 error is gone BUT now I've got a new error -- "UI_a080: Some clips not saved - USB too slow for Dashcam / Use USB drive that writes at 4MB/s or higher"
So, yeah, going to have to find a proper USB 3.0+ data cable.
So, yeah, going to have to find a proper USB 3.0+ data cable.
I have this exact drive and getting same message. I bought a shorter cable so maybe that's the issue.
I assume this will work?
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2022 MYLR here. I had my Samsung T7 drive plugged in directly and never had the message. Decided to put in one of those USB hubs (tried 3 total actually) designed for the Tesla, they have USB 3 and a USB-C port. I got it so I can plug in a USB powered dash LED, works great. However, I started getting this message. Things I've tried:
Anyway, for now I've put the USB hub back in for the LED strip and plug the T7 into the USB-C of the hub; everything is working fine despite the annoying error message in the service / notifications menu.
Only other USB related thing I've really ever done with the car is I replaced the dumb, non-data module in the arm rest storage area with a data-enabled module, allowing all USB ports in the car to transfer data. This was done like over a year ago though, and the USB not superspeed error only showed up recently after I plugged in that hub for the first time.
Only thing I haven't tried yet is a full power down of the vehicle under the service menu. I might try that tonight, with the drive / usb hub unplugged, and do the full 5-10 minute total power off.
- Remove the hub, plug drive directly back into port - error persists
- Unplug the drive, 2 button steering wheel restart, replug drive - error persists
- Remove drive, plug into PC, backed up all previous recordings onto PC storage, destroy all partitions on the drive, upgrade the firmware through Samsung Magician software, replug directly into car and reformat through the menu - error persists.
- Remove drive, plug in the USB key originally that came with the card - error GONE
- Try again with the Samsung T7 - error returns
- Tried the T7 in both the USB 3 port and the USB-C port on the hub - error persists in either port
Anyway, for now I've put the USB hub back in for the LED strip and plug the T7 into the USB-C of the hub; everything is working fine despite the annoying error message in the service / notifications menu.
Only other USB related thing I've really ever done with the car is I replaced the dumb, non-data module in the arm rest storage area with a data-enabled module, allowing all USB ports in the car to transfer data. This was done like over a year ago though, and the USB not superspeed error only showed up recently after I plugged in that hub for the first time.
Only thing I haven't tried yet is a full power down of the vehicle under the service menu. I might try that tonight, with the drive / usb hub unplugged, and do the full 5-10 minute total power off.
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