favo
P3D+ owner
If your CC wasn't charged, you might want to call your card company to confirm to them that the charge is legit. They might have put it on hold or rejected it as an atypical purchase.
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NigelM
Recovering Member
Tip: I have my online banking and set up so that I receive notifications on my phone for any transaction over $500, and my CC (I only ever use one) set up for notifications of any amount. Helps keep fraud at a minimum.
The CC notification for my Tesla deposit appeared on my phone before I had even left the store.
FEAR NOT! It's a sure bet they are swamped. I walked away w nothing but a $1k cc charge, but am not worried. The obvious 'just log into your My Tesla acct' (duh) seemed like the remedy, but after a long delay, just the Model 3 live stream page came up and I can't seem to get anywhere else. Soooo... I will be amazed if the site does NOT crash (even more) tonight!
From experience, what you should worry about - for a couple of years or so Ha! - is how crazily the queue/res # sequence will get screwed up (adjusted) come production time. Lower your expectations, let them do as they must, you will be thrilled Eventually
I was in Salt Lake. Was able to put in my reservation around 11:00 am. Card has been charged, no email. Ill wait patiently, like I have been for the last five years.
Does anyone know what is the email address the confirmation should come from (i.e. [email protected] etc.)?
Also SLC reservation around 10:25am. I have the $2,000 charge "pending" on my Discover, but no email and no information in MyTesla. Waiting patiently.
Gonna be a little bummed if I woke up super early to be near the front of the line, only to be pushed back towards the end by some registration delay.
/edit Update, called Discover and they said everything is all good on their end, charge initiated (pending) at 10:19am. So basically I'm just waiting on Tesla to get it together and claim the money.
Gonna be a little bummed if I woke up super early to be near the front of the line, only to be pushed back towards the end by some registration delay.
/edit Update, called Discover and they said everything is all good on their end, charge initiated (pending) at 10:19am. So basically I'm just waiting on Tesla to get it together and claim the money.
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Go buy something - gas, groceries, etc - on the card and see if the charge shows up right away. At least that will give you and idea of how fast the bank processes transactions.
I forgot to mention that actually. I bought some more *sugar* since I was in the area. (Any love for Trillium beer?)
Charge didn't show up, so I bet it's just a delay. It's too late to call anybody else now, so I'll be making the rounds tomorrow if things aren't sorted.
It's also possible my CC number wasn't input correctly, but I watched the guy do my email address and name and those were correct. I hit the RESERVE button and the webpage did some stuff, so I'm sure something went through and at least my place in line won't be affected. Beyond that, I'm not worried since I'm sure things will work out. Fortunately, Tesla appears to be very accommodating!
Triple post but my pending authorizations were just updated and all my charges from today are there, including Tesla!
Sorry to bother you all with this, but hopefully this chain of posts helps somebody else with the same problem.
Sorry to bother you all with this, but hopefully this chain of posts helps somebody else with the same problem.
I did my reservation around then and the employee told me they didn't take Discover.
I had to put it on my Visa instead.Still no email or anything Model 3 related in MyTesla. My Visa shows a pending charge so I'm not worried.
Within 8 hours I now have a charge pending. So happy. I am guessing the farther West you go the longer it will take to see signs. My reservation was about 8:30 am PST time. I would assume (and be wrong 99% of the time) that they will email in the order received, so West coast might not see anything until much later.
EfficientWatts
Member
Did anyone who had a my Tesla account before pre ordering get a email or have it show up in their account? So far it seems people who had accounts created for them are able to get it. Maybe there's a special flag being set?
Thats funny. I used my discover at the Salt Lake store. And it already shows as a pending charge.I did my reservation around then and the employee told me they didn't take Discover.
Still no email or anything Model 3 related in MyTesla. My Visa shows a pending charge so I'm not worried.
ImEric
Member
I was worried after a couple of hours when I hadn't received an email or seen any changes in MyTesla. But, as long as I'm not the only one, I'll be patient while TeslaMotors works everything out.
I hope it charges tonight. Tomorrow a new 5% cashback bonus period starts, but until midnight tonight I get 5% back on gas and Ground Transportation.. Tesla would count as ground transportation right? 5% off my deposit!
xmetal
Member
Since someone asked, the confirmation email does come from [email protected]
I got my email about 2 hours after reserving, but still haven't gotten anything listed at My Tesla on the website (10 hours later), so things definitely are variable on when they sync up.
I got my email about 2 hours after reserving, but still haven't gotten anything listed at My Tesla on the website (10 hours later), so things definitely are variable on when they sync up.
I called my credit card company and it was charged around 10:30am by Tesla this morning but still no email confirmation.