I had a mixed experience with my A2. Had it for about a year now. When it arrived, there were scratches and paint bubbles on the front plate, which the installer logged and I contacted support about.
I also could never get the phone app to recognise my charger. It worked fine as a dumb charger, but it just wouldn't connect to anything.
It took them around 7 months to send someone round with a new faceplate and they replaced some of the internals too. Not happy about the wait, but at least they made it good eventually.
I still get multiple "lost internet connection" warnings from the charger on my phone every day, even though it's just a few feet away from the nearest wifi node, through a garage wall. This is frustrating but doesn't seem to cause any problems in practice.
I also could never get the phone app to recognise my charger. It worked fine as a dumb charger, but it just wouldn't connect to anything.
It took them around 7 months to send someone round with a new faceplate and they replaced some of the internals too. Not happy about the wait, but at least they made it good eventually.
I still get multiple "lost internet connection" warnings from the charger on my phone every day, even though it's just a few feet away from the nearest wifi node, through a garage wall. This is frustrating but doesn't seem to cause any problems in practice.