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Anyone else’s Spotify perform poorly?

Discussion in 'Software: Firmware Updates, Features, Tesla App' started by ‘Merica, Oct 6, 2019.

  1. ‘Merica

    ‘Merica 2013 Model S 85

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    Location:
    Northern Virginia
    Just got Spotify with v10 on my 2013 S last week. I have LTE. I signed up for the 3 month premium trial, and will cancel for sure if the poor performance continues. The player hangs often and I get the spinning wheel o’ buffering. It will play for a few seconds then buffer for a few minutes. If I switch to radio then back to Spotify, it seems to help, but then happens again randomly. Slacker works just fine, so it doesn’t seem to be a streaming problem.
     
    • Like x 1
  2. nexusone

    nexusone Member

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    Mar 23, 2018
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    Location:
    California
    simiilar problems. 2018S. Their spotify client also appears to have no local cache, so every time i pass through a dead network area the spotify app hangs. They totally half-assed this. It's not even close to being feature complete and it's incredibly unreliable. Despite spotify being one of my biggest wishlist items I've gone back to playing spotify from my phone.
     
    • Like x 4
  3. tranzndance

    tranzndance Member

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    There was a time when I cancelled my premium Slacker account because it performed so poorly. Then the software was fixed and it worked great again so I renewed the subscription. There is a lot to improve and I hope they can do it. If not, I'll just go back to Slacker
     
  4. gbdesai

    gbdesai Member

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    California
    Yes, I have a 2013 P85 and it's generally horrible. I upgraded to LTE and Slacker works fine. Disappointing.
     
  5. gefb

    gefb New Member

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    Oct 13, 2019
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    Location:
    UK
    2019 X - Spotify poor last month and worse since the update. Hangs and says loading error. Touch the album and it spins and restarts. Playlist keeps going back to start too. Annoying
     
  6. phrank

    phrank Member

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    Hengelo
    Its really got worse since the V10 update, before it would never have loading problems, now constantly. So beside the silly name change it seems the team have been busy building the careoke what always seems to work. Sad, since the Spotify app could really use some updates and improvements and its annoying since I am always using it while driving
     
  7. tranzndance

    tranzndance Member

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    Spotify was pretty bad with loading issues when I first got V10. It's been better with recent updates. I currently have 32.12.2
     
  8. tranzndance

    tranzndance Member

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    Of course this morning I got a Loading error. It turned out to be an Internet connection issue that affected Slacker, too. Not sure if it was a coincidence but when I tried to listen to a podcast after waiting a while after the connection was re-established, Spotify started playing.
     
  9. dark cloud

    dark cloud Active Member

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    Having days where Spotify works flawlessly over a 6 hour drive, and then days when it can't play 10 seconds without a hiccup. No idea why it is so temperamental.

    One difference I see that would give the impression that Spotify is worse than Slacker is when Slacker had an issue it would quickly skip to the next song. In my car, in my area, on 3G it would do this every 8-12 songs I would say on average over the past 6 months.

    Whereas when Spotify has an issue it just spins the wheel of death, until you skip manually to the next song. It seems like it is worse but it just reacts differently. But with Spotify at least you could skip back to the song.

    Not sure yet about 2019.32.12.2, only got this update yesterday, but it did work fine on a short drive so far. Here's hoping.
     
  10. motocoder

    motocoder M3 LR AWD w/FSD and premium interior

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    It’s very possible that whichever carrier they have contracted with LTE is throttling traffic from Spotify’s servers.
     
  11. JBT66

    JBT66 Member

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    Worked great for me over the weekend. This week on the other hand it stops playing every other song.
     
  12. motocoder

    motocoder M3 LR AWD w/FSD and premium interior

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    That sure sounds like network congestion.
     
  13. JBT66

    JBT66 Member

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    Slacker and my phone will continue with no problem. If it’s network congestion due to slightly higher bit rate I guess it’s possible.
     
  14. motocoder

    motocoder M3 LR AWD w/FSD and premium interior

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    Or the carrier throttling traffic from Spotify’s servers. Slacker is a fringe streaming service, probably not on their radar screen, but Spotify is one of the top ones, and it’s totally in character for AT&T or Verizon to do this.
     
  15. JBT66

    JBT66 Member

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    Indeed. Verizon PUTS slacker on most Androids. Not sure about ATT.
     
    • Like x 1
  16. KSilver2000

    KSilver2000 Active Member

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    Dec 23, 2017
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    Same here. Slacker works perfectly fine wherever I go. But, Spotify will stop playing once in a while. So, then I go back to streaming Spotify from my Verizon iPhone through BT, which works perfectly as has been.
     
    • Informative x 1
  17. MVM3

    MVM3 Member

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    Location:
    Mission Viejo, CA
    I’m very disappointed in the Spotify app. Saved albums do not come over, no gapless playback, no explicit filter and does not mark explicit songs like in iPhone app so hard to play any songs I don’t already know with my daughter in the car and now the spinning and not playing has started. As many shortcomings as slacker has, its better than this!
     
    • Like x 1
  18. Pale_Rider

    Pale_Rider Member

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    Jul 28, 2016
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    Location:
    Houston, TX
    Yesterday we could not get it to play the next song in the playlist without physically clicking it. Without doing that it would just play the same song over and over.
     
  19. Johnii__82

    Johnii__82 Member

    Joined:
    May 12, 2019
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    Location:
    Finland
    Same & bad issues ( constantly breaking & loading ) on 2019.32.12.2.

    Have made a lot bug reports.

    Pls do the same!
     
  20. GoBlue88

    GoBlue88 Member

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    Apr 1, 2014
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    Location:
    Carlsbad, CA
    As am I for several of the same reasons. Really annoying that saved albums do not come over - it is showing the state of my saved albums from like 2 years ago which doesn't resemble anything like my saved albums now. Somehow the playlists are up to date/accurate even though the albums are not. I've also had issues with it hanging or stopping because it thinks that I am playing Spotify on another device (even though I'm not). And yesterday it would stop playing every couple of seconds and I would have to hit play to restart. Going over to streaming and then back to Spotify fixed that issue, but c'mon Tesla - it should work a lot better than this!
     

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