App notifications - is it me?

[Carts850]

Hi,
Had my LR all of 9 days now. Very happy. One thing I can’t get to the bottom of is…..
I get a Tesla notification on my iphone 2 or 3 times a day, when I click on it it just opens the app.
I’m not sure what it’s telling me.
I’ve done a search, nothing.
It’s not a life-changing issue just wondered if anybody else was in a similar position?
It’s not charging, and sentry is off.
That said, sentry always seems to turn on when I park it, regardless of where it is (supposed to be switched off for home and work) and then I turn it off.
It’s all a fun learning curve!!
Thanks all.

 

[M1tch]

Mine tells me what it’s notifying me about. Do you not get this? (All the preheating was because it was brand new and I was a big child and used it all the time, for everything!)

 

[Carts850]

Awesome, thanks. No, mine literally just shows the Tesla sign and the time.
This must be user error! I’ll have a other look into it.

 

[Ferret]

It does this on Android, I assumed it was to ensure it is always running as it's used as a key.

 

[Magstauk]

It does this on Android, I assumed it was to ensure it is always running as it's used as a key.

Mine does this. On Android. You are right, just there to show when you’re close to the car and connected

 

[Carts850]

To start with I just wondered if it was sentry, which had 917 activations the first night (windy night and car parked near a bush!). Now that’s off I am a bit lost.
The neighbour across the street said the car flashed him at 3am when he went into his kitchen and switched the light on. Classic, Skynet here we come!
Slow progress!!

 

[init6]

Check your address on google maps.
My house is number 3 in the street, but the car thinks I'm parked at number 7 so doesn't think I'm at home and keeps sentry on. I've now got my home address as 7 and sentry switches off when I park.
I checked Google maps, and it is incorrect there. You can get it changed, but it's not a quick process.

 

[Carts850]

Thanks for that. I’ll have a look this aft.

 

[spooksman]

Thanks for that. I’ll have a look this aft.

Might be worth noting that (I believe) the car only knows it's 'home' when it enters the geofenced area. So if you make a change to the setting you might not see a difference in behaviour until you leave the area and return.

 

[morrishey]

If iPhone, you can set in Settings/Notifications whether to show a preview of the notification content. Choice of Always, When Unlocked or Never. This can be set globally at the top of the list or per app by clicking that app. If you’ve got previews off, then you only get what it sounds like you’re getting.

 

[charltones]

On Android, my Tesla App had a permanent badge notification of '1' no matter what I did. The notification just says 'Disconnected'. After some experimenting I realised this was the 'phone key status' notification - which just tells you whether your phone key is connected or not. If you long press on the notification, or go to Settings, Apps, Tesla App Info, Notifications, you should be able to get to this screen:

Where you can click on 'Phone Key Status' to turn off the notification - like I have here. No more badge, no more notification hanging around.

 

[Alan J]

On Android, my Tesla App had a permanent badge notification of '1' no matter what I did. The notification just says 'Disconnected'. After some experimenting I realised this was the 'phone key status' notification - which just tells you whether your phone key is connected or not. If you long press on the notification, or go to Settings, Apps, Tesla App Info, Notifications, you should be able to get to this screen:
View attachment 751371
Where you can click on 'Phone Key Status' to turn off the notification - like I have here. No more badge, no more notification hanging around.

Very helpful allowed me to turn off the slightly annoying notifications, thanks.

 

[Magstauk]

On Android, my Tesla App had a permanent badge notification of '1' no matter what I did. The notification just says 'Disconnected'. After some experimenting I realised this was the 'phone key status' notification - which just tells you whether your phone key is connected or not. If you long press on the notification, or go to Settings, Apps, Tesla App Info, Notifications, you should be able to get to this screen:
View attachment 751371
Where you can click on 'Phone Key Status' to turn off the notification - like I have here. No more badge, no more notification hanging around.

Although switching this off, you lose the ability to - Unlock/Lock car, open boot and open the bonnet when "connected" to your car quickly.
I've chosen to have mine on

 

[charltones]

Although switching this off, you lose the ability to - Unlock/Lock car, open boot and open the bonnet when "connected" to your car quickly.
I've chosen to have mine on

This just turns off the notification and the annoying '1' badge on the Tesla app, not the capability to use the phone as a key. You can still unlock and do all the phone magic tricks.

 

[Magstauk]

This just turns off the notification and the annoying '1' badge on the Tesla app, not the capability to use the phone as a key. You can still unlock and do all the phone magic tricks.

Yeah, I didn't say it stops you from using your phone as a "key". Removing that notification removes the abilities that I described above.

 

[Carts850]

If iPhone, you can set in Settings/Notifications whether to show a preview of the notification content. Choice of Always, When Unlocked or Never. This can be set globally at the top of the list or per app by clicking that app. If you’ve got previews off, then you only get what it sounds like you’re getting.

Sorted. Thanks for that. User error!!

 

[Drew57]

The neighbour across the street said the car flashed him at 3am when he went into his kitchen and switched the light on.

Depends what the neighbour was wearing at the time. These cars are smart so most likely gave the same response back.

 

[frm66]

On Android, my Tesla App had a permanent badge notification of '1' no matter what I did. The notification just says 'Disconnected'. After some experimenting I realised this was the 'phone key status' notification - which just tells you whether your phone key is connected or not. If you long press on the notification, or go to Settings, Apps, Tesla App Info, Notifications, you should be able to get to this screen:
View attachment 751371
Where you can click on 'Phone Key Status' to turn off the notification - like I have here. No more badge, no more notification hanging around.

Thanks! The notification has vanished

 

[Waiting…]

Anyone still have this issue? I get notifications but no sound/vibrations on iPhone or Apple Watch.

 

[M1tch]

Go into general, settings and into the Tesla app. See what sort of notification you have set it to allow - or not