Are these paint / chips issues acceptable for a new car?

[Locogallo]

I looked at the paint of my model 3 yesterday when I got home from delivery. I found lots of touched up spots, scratches and a chip in the windshield.

See pictures below, is it acceptable? Are your model 3’s like mine?

I will ask them to fix it. Im wondering if my car is the exception.

 

[dwalme]

No

 

[The Outrage]

That's not normal for any other brand of vehicle.

 

[tomot]

There is a reason newly delivered Mazda dealer cars arrive with shrink wrapped body panel surfaces. Hopefully TESLA will also make that discovery soon!

 

[OCR1]

Why did you accept the car with these issues?

 

[alloverx]

Fine for used, sad for new

 

[dmurphy]

View attachment 419081 There is a reason newly delivered Mazda dealer cars arrive with shrink wrapped body panel surfaces. Hopefully TESLA will also make that discovery soon!

Passed this the other day on Route 24 in NJ. At least the Model X's get protective wrap.

 

[gobble]

hell no

 

[Locogallo]

Why did you accept the car with these issues?

Why I accepted the vehicle: not only I was rushed by the delivery person, but they put it in tents, that make it impossible to see defects. Everything "looks good" when you are on the spot. Only in specific lighting you can see all the issues that they tried to hide

 

[samk579]

No.
If you accept pre-existing damage then insurance has the right to pay less for the same panel in a claim in which you are not at fault. It’s standard depreciation.

 

[OCR1]

Why I accepted the vehicle: not only I was rushed by the delivery person, but they put it in tents, that make it impossible to see defects. Everything "looks good" when you are on the spot. Only in specific lighting you can see all the issues that they tried to hide

Sorry to hear. On the three deliveries I’ve participated in I always greet the delivery advisor by letting them know I’ll be spending 45 minutes doing a pre-purchase inspection and I invite them to go find something else to do and let them know I’ll find them when I’m ready for next steps. You have to take control of the process, not let them do it. It’s your car, your money.

Hope they fix the paint issues...good luck with it.

 

[Colozeus]

I would return it. I declined delivery of my m3p yesterday due to paint chips and a dent they tried covering up wit wax and paint.

 

[raptor5244]

Hard to tell from the pics but are those actual paint chips are just paint imperfections. You may be able to buff some of those out if you are not actually missing paint there.

I agree with you on how they present the car to you in a garage or tent with terrible lighting. I am sure that is by design. I am not a fan of the whole "drama and suspense when they walk you back and, tada here is your car." I would rather have it displayed out in the daylight so I can see it, especially a black car.

 

[MDub]

Wow... so glad my experience was different. I ordered on 6/1 and received a call that it arrived a the service center on 6/10. Unfortunately it was bad news as the delivery manager noticed come chips in the bumper. He texted me pictures and offered to have the bumper replaced with another one from the factory. I asked about the hood and windshield and he found more very minor defects (less than what OP showed) and offered to repaint and replace the windshield. I wasn’t happy with that and he completely understood and managed to find another vehicle with the same configuration that I was able to take delivery of today (6/14). I haven’t noticed any egregious issues with it so far - certainly nothing like what OP found.