Posting from another thread in the hopes it helps others.
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Hello!
We picked up our Model Y RWD MSM from Port Melbourne today.
The collection experience was fantastic and can’t fault one bit.
We arrived 35 mins before scheduled pickup as we received the ready for pickup message and we didn’t have much to do in Melbourne CBD.
The entry to the Port Melbourne DC is a bit confusing if you are on a rideshare but you enter the building through basement (you will a bucket load of Teslas parked here to be processed with plastics and trim covers on them).
You take the lift to go to the first floor where you will get the Tesla rep. I met with Jack. He was very funny and casual who checked my licence and took us to the other basement to pick up the car. We requested for 100% charge as we had a long drive home. When we called last week, they said they can’t guarantee but will put a note on our delivery slip.
When he was taking us, he confirmed the car is at 100% as requested and it was. Gave us the paperwork and asked if we knew about the car or would like to walk through the setup process.
He mentioned today is a quote day with only 12 pickups but tomorrow they have 45 pickups scheduled. I was over 200ish vehicles so everyone should be receiving their vehicles soonish.
We setup the phone key and went through the menu first. Then walked around the car and checked the paintwork, doors, windows, frunk and trunk. There is zero issues with the car whatsoever. If you did nitpick, you might find some. I wasn’t too fussed as I’m going to paint correct and ceramic coat the paint, glass and seats.
We left after 30 mins from the DC with still 100% charge. The ride was smooth AF. Took a detour by mistake but arrived home with like less than 10% charge. It is charging as we speak.
The real world was 400ish kms highway driving. We had the climate control on, heated seats and was charging two phones.
It had the latest software. It recognised all the digital signs along the way except the west gate bridge sign. I thought it couldn’t but it did. It was even more amazing to see it didn’t change seeing signs like 40km speed limit ahead but only at the final speed sign.
It was raining in a few places along the way. It turned on at the right time I wanted to. When TACC or autoPilot was engaged, it did go a bit faster than I would have liked but I took off the autopilot to stop the wipers from going bonkers.
It did phantom brake twice but wasn’t unmanageable and expected. Autopilot kept the car on the middle of the road but sometimes I had to disengage was the road was bumpy, had potholes and uneven but the car doesn’t see that.
The silent driving and auto lock on walk away is still trippy and will take some time to get used to.
Overall, we love the car and excited for the journey ahead.
I understand not everyone had a great Tesla ordering experience or transparent communication from them. I too had those moments but overall, with the vehicle with us now, we couldn’t be happier and feel like the wait was worth it.
I hope this help and I will see you all later.