This time I need to vent....
Last 31 Jan, a few days after getting a delivery estimate update from Tesla, I cheekily asked if they can arrange for me to take delivery of my car on my birthday (12 Feb), an hour and half after I sent the text, I got a reply with the booking date for my birthday! Imagine my excitement! Go Tesla! Now fast forward one week later today, I have already arranged for my Novated lease to initiate payment (which will take 2-3 days to complete), took an annual leave (my wife too)... then suddenly, I get a call from Tesla saying "due to a small human error, my car booking date needs to be cancelled as my car is still in Port Melbourne and will not be ready by Monday". Freakin!!! They had one week and now because one person "took a peek at my file", they noticed the mistake. I don't know what type of system they're using but it sucks! To cut the story short... they can't do anything for me (the customer) and I just need to suck it up! This company knows that we're excited and salivating to get our cars and they're just doing anything they want... not even smoothing it over with their customers...
I can understand the Glovis Caravel debacle is not their fault.... But this one... they can't even offer me any freebie... not even a free freakin' mug...
end of rant... back to waiting... (^^*&%#^%^#%@*^&($^@^$#@(^