The article questioned if the gap left after the first car moved was wide enough to fit an ambulance, so perhaps the video may still make the Cruise look bad (also would show there was still a stuck vehicle). Releasing the video kind of disarms Cruise's ability to spin, and may set future expectations to show video footage, so I can see why they refuse to do so.Yup, I found it interesting that NBC asked for the video footage they referenced and were told it's "proprietary material". IMO that just seems shady to me, if you have video that proves your side of a story, why turn it into a "yeah, well totally believe us" claim unless the video, again, makes Cruise look bad.
Additionally, there are multiple claims in the linked doc for this one incident. I don't see how Cruise can claim their cars never stalled, when it was a long enough stall to apparently go from arrival to the scene, to them trying to leave. Even going so far as SFPD trying to manually move the cars, and being unable to.
The linked doc has a ton of interesting commentary around some stalls as well.
They also still have issues running over fire hoses apparently.
From third party footage of other incidents, even when the incidents don't end up seriously harming anyone and may technically be legal, it still looks very bad on Cruise.
It seems like a lot of the incidents can be relatively quickly resolved if the emergency responders had the ability to do a manual take over which it seems from the report neither Cruise nor Waymo provide. From one of the incident reports manual take overs seem to be routinely done in normal non-AV vehicles when the original driver gets incapacitated.