Update for me. After three trips for this, the center replaced my computer as well. Unfortunately they didn't properly test the car before I picked it up as the car had no sounds (stereo, turn signal clicker, AP chimes, etc). The screen also was rebooting every 3 seconds in a perpetual loop until I did multiple reboots. So back to the center and I'm without my car again.
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Autopilot not available/ auto headlights won’t turn off
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Oh fun, i just found this thread with a 2 day old P3D and i have the EXACT same problems (headlights on during daytime, no lane lines/"Cruise not available" error intermittently).
I was on the phone with service earlier and they offered to either refer me to an engineering team in "3-5 business days" or have a mobile tech come out and troubleshoot/maybe "calibrate" cameras (didn't seem like that was the problem). They didn't sound very confident with either path and after reading this thread i'm getting pretty concerned.
What VIN's do you guys have? I'm 83XXX.
I was on the phone with service earlier and they offered to either refer me to an engineering team in "3-5 business days" or have a mobile tech come out and troubleshoot/maybe "calibrate" cameras (didn't seem like that was the problem). They didn't sound very confident with either path and after reading this thread i'm getting pretty concerned.
What VIN's do you guys have? I'm 83XXX.
wesley888
Member
I'm on 66XXX. This morning, just drove for 10 minutes and it became Cruise not Available again. Tried hard reboot, turning off, leave the car alone, nothing could get it back. Frustrating.
wesley888
Member
I did the free trial but I found it not too useful so I let it expire 2 weeks ago. So, no, I don't have any logging app on the car.
I just went to the site and deleted my token as well. Just in case TeslaFi is causing the issue.
I just went to the site and deleted my token as well. Just in case TeslaFi is causing the issue.
I've noticed that Model S also had a very similar problem about 1.5 years ago and they seem to have solved it with either firmware, deep reset or replacing front camera.
AP2 / 8.1 : "Cruise Not Available"-AP intermittently not working in 17.11.{3,10} versions
AP2 / 8.1 : "Cruise Not Available"-AP intermittently not working in 17.11.{3,10} versions
I have been having the issue since I got the car in August. After taking all the logs and personally showing the intermittent issue to the SC,they kept my carfir a week and ended up replacing the main computer. I also had the steering wheel pull issueswhich they fixed by replacing lot of parts. They are doing calibration drive for miles before I get my car back. They got my permission today to drive my car for calibration. Will postagain if this fixes the issue.
That’s great to hear. With some concerns coming into Tesla service centers now. I think they should have some experience now with this issue. This could even lead to a TSB if there’s enough cases
Also, I made the return half of my Vegas trip. That’s 1200 miles ive put on the car with autopilot working fine the entire way. I think it’s safe to say my concern has been resolved
Technical Service Bulletin.
Basically I message published by the manufacturer providing direct repair directions for a certain concern without any diagnostics.
Usually after the manufacturer determines that there is a fault in a component from the factory from a certain time frame.
I’d be curious if you guys all had build dates of 8/18 in your vehicles that were having problems
Should be an unrelated issue and easy fix over the air. The tech will call you and walk you through the process while on the phone. Push on service to make this happen asap...3-5 days is not acceptable IMO for something we paid for and the faculty screwed up.
jgd108
Member
Probably unrelated but I bought EAP a week ago over the air, am on 32.6 and got an update Thursday, it has failed twice and service center has opened a ticket, will need to push a custom patch for me.
In the meantime no EAP, and headlights stay on during day time. So my partial update is giving me the same symptoms you guys have.
In the meantime no EAP, and headlights stay on during day time. So my partial update is giving me the same symptoms you guys have.
All automakers Technical Service Bulletins from time to time.
Many of the Nissan ones that I've read for Leaf (I have a '13) do involve some level of diagnostics (e.g. confirm this or that DTCs is present or the AC doesn't work). A few just involve checking whether or not the vehicle is eligible (e.g. by VIN or firmware revision of a certain subsystem).
@kbecks13: Google for the the make, model and year of one of your previous cars including TSB (e.g. 2015 Foo_maker bar_model TSB). I guarantee you that some will turn up.
Some examples for one of my cars at 2013 Nissan Leaf Service Bulletins - Nissanhelp.com and 2013 Nissan Leaf Service Recalls/Campaigns - Nissanhelp.com. You'll need to register for a free account to download up to 2 PDFs/day in order actually see their content. Some TSBs are just FYIs.
wesley888
Member
Another "Cruise Not Available", another reply from support:
Of course I've already tried that. Who doesn't know the reboot sequence nowadays with this "Cruise Not Available" floating around in all Tesla forums.
Of course I've already tried that. Who doesn't know the reboot sequence nowadays with this "Cruise Not Available" floating around in all Tesla forums.
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