You and he are in Japan?
I live in Japan though I'm visiting him him now. He lives in Northern Michigan.
You can install our site as a web app on your iOS device by utilizing the Add to Home Screen feature in Safari. Please see this thread for more details on this.
Note: This feature may not be available in some browsers.
You and he are in Japan?
Many of us have waited a lot longer than a week .I ordered two months ago and confirmed details a month ago. My order was stuck in limbo until yesterday and lots of others are still waiting.My father ordered an AWD with black interior, midnight silver, Aeros with FSD on 6/28 and preordered 3/31 online pre-reveal event. His edit button disappeared last Sunday or Monday. He wanted to do a trade in and uploaded the pictures and info on early Monday morning. He’s still waiting to hear back with the offer from Tesla. This seems longer than I’ve read it takes for most people. I was expecting him to be contacted within a couple days. Anyone else wait a week or more to get a trade-in quote?
Many of us have waited a lot longer than a week .I ordered two months ago and confirmed details a month ago. My order was stuck in limbo until yesterday and lots of others are still waiting.
My father ordered an AWD with black interior, midnight silver, Aeros with FSD on 6/28 and preordered 3/31 online pre-reveal event. His edit button disappeared last Sunday or Monday. He wanted to do a trade in and uploaded the pictures and info on early Monday morning. He’s still waiting to hear back with the offer from Tesla. This seems longer than I’ve read it takes for most people. I was expecting him to be contacted within a couple days. Anyone else wait a week or more to get a trade-in quote?
I’m locked out too.
Many of us have waited a lot longer than a week .I ordered two months ago and confirmed details a month ago. My order was stuck in limbo until yesterday and lots of others are still waiting.
They are, by their own admission. They staffed for people buying $100,000 cars (small % of population) now they are selling $60,000 cars. The are below the sweet spot, apparently. Note to Tesla, remember this when you sell $35,000 cars!You mean has taken a lot longer than a week to get a response from a Tesla's trade-in advisor after filling out their online form? I know the general order process can take a long time. I looked through previous threads on here and reddit and it seems like most people it takes a day or two and one person said they got response in 45 minutes. One person took a week but they had made a mistake when submitting their info and were still contacted initially within a couple days. I'm wondering if the length of time to hear back has recently increased due to Tesla being overwhelmed.
Upgraded to WHITE
NOW Oct-Dec!!!!!
Was set to pickup my AWD M3 today, Saturday 8/18, at the Owings Mills, MD location. Called my delivery advisor Friday evening and asked if the delivery is all set for Saturday. He said he has no indications that anything is delayed. Friday night I checked my Tesla.com account and noticed my VIN and delivery apportionment were both missing. Started to get worried something went wrong and tried to call the Owings Mills location numerous times Saturday morning and can't reach the delivery center...just goes straight to voicemail or rings forever. Luckily my delivery advisor was working on Saturday and reached him about 2 hours before my delivery time. He said that the car carrier got a flat tire and couldn't make the Friday evening delivery. Also said that due to the flat tire some of the Model 3's may have been damaged. Kind of odd no one at Owings Mills decided to reach out to me with this information? Now just have to wait until Monday and see if I can reach Owings Mills and see if my car was damaged and what the next steps are.
VIN: 659XX
If the delivery team is too busy you can call the sales side and see if they can track someone down for more information. That is what I did cause the delivery folks never seemed to pick the phone up.Was set to pickup my AWD M3 today, Saturday 8/18, at the Owings Mills, MD location. Called my delivery advisor Friday evening and asked if the delivery is all set for Saturday. He said he has no indications that anything is delayed. Friday night I checked my Tesla.com account and noticed my VIN and delivery apportionment were both missing. Started to get worried something went wrong and tried to call the Owings Mills location numerous times Saturday morning and can't reach the delivery center...just goes straight to voicemail or rings forever. Luckily my delivery advisor was working on Saturday and reached him about 2 hours before my delivery time. He said that the car carrier got a flat tire and couldn't make the Friday evening delivery. Also said that due to the flat tire some of the Model 3's may have been damaged. Kind of odd no one at Owings Mills decided to reach out to me with this information? Now just have to wait until Monday and see if I can reach Owings Mills and see if my car was damaged and what the next steps are.
VIN: 659XX
I'd be interested to hear about your delivery experience at Owings Mills when it happens. I have the choice of either there or Rockville.Was set to pickup my AWD M3 today, Saturday 8/18, at the Owings Mills, MD location. Called my delivery advisor Friday evening and asked if the delivery is all set for Saturday. He said he has no indications that anything is delayed. Friday night I checked my Tesla.com account and noticed my VIN and delivery apportionment were both missing. Started to get worried something went wrong and tried to call the Owings Mills location numerous times Saturday morning and can't reach the delivery center...just goes straight to voicemail or rings forever. Luckily my delivery advisor was working on Saturday and reached him about 2 hours before my delivery time. He said that the car carrier got a flat tire and couldn't make the Friday evening delivery. Also said that due to the flat tire some of the Model 3's may have been damaged. Kind of odd no one at Owings Mills decided to reach out to me with this information? Now just have to wait until Monday and see if I can reach Owings Mills and see if my car was damaged and what the next steps are.
VIN: 659XX
Was set to pickup my AWD M3 today, Saturday 8/18, at the Owings Mills, MD location. Called my delivery advisor Friday evening and asked if the delivery is all set for Saturday. He said he has no indications that anything is delayed. Friday night I checked my Tesla.com account and noticed my VIN and delivery apportionment were both missing. Started to get worried something went wrong and tried to call the Owings Mills location numerous times Saturday morning and can't reach the delivery center...just goes straight to voicemail or rings forever. Luckily my delivery advisor was working on Saturday and reached him about 2 hours before my delivery time. He said that the car carrier got a flat tire and couldn't make the Friday evening delivery. Also said that due to the flat tire some of the Model 3's may have been damaged. Kind of odd no one at Owings Mills decided to reach out to me with this information? Now just have to wait until Monday and see if I can reach Owings Mills and see if my car was damaged and what the next steps are.
VIN: 659XX
Yes. Before, I was stuck on the screen for a month showing someone would contact me but nobody ever did. Also the Overview screen indicated I hadn't entered registration or payment information yet but I had already entered it two months ago. Now it shows everything correctly and the main screen indicates they are working on the contract.Did the executive escalation make any real difference though? I mean do you have a VIN now? I'm in the same boat you were and have been told twice that it doesn't really matter what the website shows and it doesn't affect your VIN assignment. I really hesitate to do an executive escalation for this purpose if nothing is really wrong.
Yes. Before, I was stuck on the screen for a month showing someone would contact me but nobody ever did. Also the Overview screen indicated I hadn't entered registration or payment information yet but I had already entered it two months ago. Now it shows everything correctly and the main screen indicates they are working on the contract.