Bach hatch fills with water

[Lasttoy]

I have a 2013 S. Not sure when it started, but I have had rear hatch full of water after hard rain.
Tonight a have had it. It was full when I raised it. I called Fremont and asked the lady to look up TSB. She refused to do it. She said they could not see TBS. That is hog wash. She said I had to take it to "Your SC". I told her I don't have SC, I am thousand miles from my home. Has anyone has this problem?
And, has anyone had the helpdesk refuse to look up tech serve bulletin?

 

[Lasttoy]

I have a 2013 S. Not sure when it started, but I have had rear hatch full of water after hard rain.
Tonight a have had it. It was full when I raised it. I called Fremont and asked the lady to look up TSB. She refused to do it. She said they could not see TBS. That is hog wash. She said I had to take it to "Your SC". I told her I don't have SC, I am thousand miles from my home. Has anyone has this problem?
And, has anyone had the helpdesk refuse to look up tech serve bulletin?

 

[Rytis]

There are probably two relevant TSBs for you.

 

[jaguar36]

What year is your car? I know it was common for the 2014 and earlier cars to get water in the tail-lights. They fixed ours with a new rear applique.

 

[Lasttoy]

I looked, no drains. Got light and looked at Hinges, they seem fine.
I see 2 choices, drill drain holes, and RTV the back widow.
There was still water in there this am, so we know there are no drains.
Thank you for knowing and sending me the tech service bulletin

 

[EVTECH]

I would bet money it's just the tail lamp seals leaking which I don't believe there is a TSB for.

 

[artsci]

I've had this problem as well. Seems the tailights also leak water. There's some kind of seal over the tailights that needs to be replaced, or the tailights themselves must be replaced. As a result of the rear-gender I experience two months ago mine will be replaced as part of their repair process.

 

[Lasttoy]

Thanks , go out ck

 

[Lasttoy]

Yes, both taillights have water in them.
Now to see TM will fix?

 

[Jeeps17]

I had this problem with my 2013 S, although it appeared very early, and was fixed by the SC.

I don't remember exactly what they did, but it required two visits to get it right (back in 2013). No recurrence since, and I do not believe it was related to the "fog in taillights" issue.

 

[dpodoll]

There is also a drain hose from the charge port that if not installed properly results in lots of water in the well.