Battery damaged

[MP3Mike]

I was also informed that keeping the damaged pack was not an option. While the term "core charge" was never used, I was told that $15,000 price assumes the old pack is returned to Tesla. In Adam's words, "Tesla wants all the HV battery packs back".

That may be, but they have to set a core charge price if they want to keep it. (And then you have to be unwilling to pay the core charge.)

 

[Bill Foster]

That may be, but they have to set a core charge price if they want to keep it. (And then you have to be unwilling to pay the core charge.)

Is this a law?

Not being rude, just asking

 

[digdoug]

That may be, but they have to set a core charge price if they want to keep it. (And then you have to be unwilling to pay the core charge.)

Tesla area not giving any indication that they're obligated to do this.

Seems like my only option would be to take the car.

 

[digdoug]

Update:

USAA adjuster looked over the car this morning and came up with an estimate that was only a few dollars different than Tesla's.

I'm going to authorize the work so I can get on with life.

 

[Daniel in SD]

Is this a law?

Not being rude, just asking

• You have a right to keep your replaced parts.
  Tell the shop ahead of time that you want them returned. Keep them until you are confident the repairs made were necessary and performed properly. If you encounter any difficulty, these parts may assist you in resolving your problem. However, you may not want your part returned if the shop says you will have to pay a “core charge.” This fee is charged when you receive a rebuilt part for your car, but do not surrender your part to be traded back to the rebuilder.

http://www.marylandattorneygeneral.gov/CPD Documents/Tips-Publications/77.pdf
I would try to get the battery back.

 

[AlanSubie4Life]

http://www.marylandattorneygeneral.gov/CPD Documents/Tips-Publications/77.pdf
I would try to get the battery back.

I know nothing about the law, but I assume Tesla is not obligated to do the repair; it's not a warranty repair so they don't have to fix it, do they?

 

[Daniel in SD]

I know nothing about the law, but I assume Tesla is not obligated to do the repair; it's not a warranty repair so they don't have to fix it, do they?

Probably not, that's why I would tell them before the repair and then only demand it after the repair is done. Perhaps ask to see the part afterwards so they can't claim that they no longer have it.

 

[Sophias_dad]

Probably not, that's why I would tell them before the repair and then only demand it after the repair is done. Perhaps ask to see the part afterwards so they can't claim that they no longer have it.

Did you mean to write 'NOT' tell them before the repair?

 

[MP3Mike]

Did you mean to write 'NOT' tell them before the repair?

No, the law requires you to make your request to have the failed parts returned before the repair. But when they say no you just ignore them and don't bring up the law and demand they comply until after the repair has been completed.

 

[Daniel in SD]

No, the law requires you to make your request to have the failed parts returned before the repair. But when they say no you just ignore them and don't bring up the law and demand they comply until after the repair has been completed.

Exactly. It’s not your job to argue the law with them.

 

[XLR82XS]

Any more repair updates?

 

[Phlier]

Darn. Doesn't look like @digdoug has signed on since his last post in June. Was curious how it all went.

 

[willow_hiller]

Darn. Doesn't look like @digdoug has signed on since his last post in June. Was curious how it all went.

It's a bit odd someone would go to the effort of registering for a forum just to post 10 messages and then never post again. Oh well...

 

[Wennfred]

It's a bit odd someone would go to the effort of registering for a forum just to post 10 messages and then never post again. Oh well...

Probably sold his car.

Fred