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Battery flat [ran battery down and not charging at supercharger]

roshithkv

Member
Mar 21, 2021
6
6
West Malling UK
Dear all
Nice to be here with all you lovely peeps.
just got my Tesla model 3 last week. My wife ran out of the battery flat. By the time the recovery arrived the 12V battery also went flat. Towed finally to the Tesla supercharger. But battery is taking a looooong time to be charged! Had to abandon the car at the charging pot as it was too late in the night. Do anyone knows how much time it takes to recharge the battery? Thanks in advance.
 

Tam

Well-Known Member
Nov 25, 2012
8,492
7,317
Visalia, CA
...Tesla supercharger. But battery is taking a looooong time to be charged!...

I don't know in your case but here is my thought:

In cold weather, and since your battery is cold prior to the Supercharge (not pre-warmed as indicated by the car's screen), the initial start of the Supercharge might be very slow. Too slow that some thought the Supercharger is broken but it's not. So my guess it would not be less than 1 hour.
 

roshithkv

Member
Mar 21, 2021
6
6
West Malling UK
I don't know in your case but here is my thought:

In cold weather, and since your battery is cold prior to the Supercharge (not pre-warmed as indicated by the car's screen), the initial start of the Supercharge might be very slow. Too slow that some thought the Supercharger is broken but it's not. So my guess it would not be less than 1 hour.
Thanks a lot Tam for prompt reply. It was taking more time than an hour. And still the screen was not lit to do any controls. And to make things worse, since it was still new my phone was not connected too.
 

roshithkv

Member
Mar 21, 2021
6
6
West Malling UK
Yeah. After an hour screen was still off and not able to lock the car.
called Tesla in the morning and they looked at it and said it's still not charged and they are looking more in to it and letting me know. Thanks a lot
 

Irata

Member
Oct 16, 2020
293
169
UK
Good luck, sounds like it's not actually charging.

There is a chance you got very unlucky and picked a faulty super charger point. Or the root cause is something else.
 

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