TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker and becoming a Supporting Member. For more info: Support TMC

Battery pack replacement

Discussion in 'Model X: Battery & Charging' started by Sambas, May 5, 2017.

  1. Sambas

    Sambas Member

    Joined:
    Apr 11, 2017
    Messages:
    15
    Location:
    Metro Detroit, Michigan
    My MX delivery was scheduled for last week, I got so excited and took a day off to go down to Cleveland to get the car. Then I got a call from my DS the day before saying that there is a "recall" they have to do before the delivery. He described something wrong with the battery that affected few Model X cars and they have to replace the battery pack! My brand new car has been sitting in Cleveland for a week now and I don't have a delivery time scheduled yet:( Has anyone had a similar problem?
     
  2. Gwgan

    Gwgan Almost a wagon

    Joined:
    Aug 11, 2013
    Messages:
    1,455
    Location:
    Maine
    The bright side is you're getting the latest and greatest version of the battery. Be sure to post a picture of the label when you do get it.
     
    • Like x 2
  3. Sambas

    Sambas Member

    Joined:
    Apr 11, 2017
    Messages:
    15
    Location:
    Metro Detroit, Michigan
    I thought I'm getting a brand new car with the latest and greatest of everything. Am I missing something? Is there a new battery pack out there?
     
  4. Gwgan

    Gwgan Almost a wagon

    Joined:
    Aug 11, 2013
    Messages:
    1,455
    Location:
    Maine
    Not that I've heard, but the fact that they are fixing something suggests that they did make a change. That's all I'm saying.
     
  5. Halcyon

    Halcyon Member

    Joined:
    May 9, 2016
    Messages:
    80
    Location:
    CT
    I don't think they're making any changes. Same thing has happened to me and one other person so this makes three. Must be a bad batch of batteries. They are replacing mine with a new inventory vehicle.

    Interestingly it seems they deleted the thread on the tesla forum.
     
  6. Canuck

    Canuck Active Member

    Joined:
    Nov 30, 2013
    Messages:
    4,939
    Location:
    South Surrey, BC
    You are but it doesn't last for long. Tesla makes changes at any time so the one that rolls off the line after yours could have something new or different. If there's an issue with the battery that requires recall or improvement, they may be changing your battery for the new ones.
     
  7. Chumbo

    Chumbo Member

    Joined:
    Mar 24, 2017
    Messages:
    5
    Location:
    MS
    I had the same thing happen to me. Waiting on a new battery pack.
     
  8. steilkurve

    steilkurve Member

    Joined:
    Mar 28, 2015
    Messages:
    283
    Location:
    Montreal, Canada
    Do we know when the affected cars / batteries were manufactured?
     
  9. archie_n

    archie_n New Member

    Joined:
    Jun 10, 2017
    Messages:
    1
    Location:
    Bergen, Norway
    Just got the same call one day ago. My X100D is already at the local dealership and pick-up was scheduled for next Thursday :-( Curious how this will affect delivery...
     
  10. Fingerz

    Fingerz Supporting Member

    Joined:
    Feb 26, 2017
    Messages:
    25
    Location:
    Dubai, United Arab Emirates
    I got the same call today for my P100D. Delivery postponed by two weeks while they wait for a replacement battery pack to arrive and be installed.
     
  11. Jays200

    Jays200 Member

    Joined:
    Apr 1, 2016
    Messages:
    122
    Location:
    Perth, Western Australia
    Any more on the fault or resolution?

    I'm more than curious.
     
  12. Fingerz

    Fingerz Supporting Member

    Joined:
    Feb 26, 2017
    Messages:
    25
    Location:
    Dubai, United Arab Emirates
    The cause is not clear though my DS suggested it may be due to risk of leakage from the battery cooling system. The cure is a replacement of the entire battery pack. The replacement battery pack for my car is supposed to arrive at the service center this week. Since Tesla is only operating a makeshift service center in Dubai at the moment it could take some time for them to complete the swap.
     
    • Informative x 1
  13. Halcyon

    Halcyon Member

    Joined:
    May 9, 2016
    Messages:
    80
    Location:
    CT
    Same reason here. Faulty cooling tube and full battery replacement. Took about 2.5 weeks to replace which was surprisingly quick.
     
  14. Jays200

    Jays200 Member

    Joined:
    Apr 1, 2016
    Messages:
    122
    Location:
    Perth, Western Australia
    Did you get the replacement inventory vehicle you mentioned a few posts up?
     
  15. Halcyon

    Halcyon Member

    Joined:
    May 9, 2016
    Messages:
    80
    Location:
    CT
    Yes. Delivered about a month ago. Works great so far! They said the battery swap only takes like 30 minutes.
     
  16. Jays200

    Jays200 Member

    Joined:
    Apr 1, 2016
    Messages:
    122
    Location:
    Perth, Western Australia
    [QUOTE="Halcyon, post: 2091381, member: 48036"They are replacing mine with a new inventory vehicle.[/QUOTE]

    I think I misunderstood your post. It sounded like you were getting a replacement new vehicle but I think you meant you were getting just the battery from a new inventory vehicle.
     
  17. Halcyon

    Halcyon Member

    Joined:
    May 9, 2016
    Messages:
    80
    Location:
    CT
    Oh woops. Thought I h
    I think I misunderstood your post. It sounded like you were getting a replacement new vehicle but I think you meant you were getting just the battery from a new inventory vehicle.[/QUOTE]
    Woops - posted that update in another thread, but the inventory vehicle they were going to replace it with also needed a battery replacement, so I just kept my existing vehicle order and had that battery replaced.
     
    • Informative x 1

Share This Page