Hey
@bigbear , congrats and as most said, your gonna love being a Tesla owner. With that said,
Don’t feel locked in just because you put a deposit down, I know from personal experience, if your are not happy with the vehicle (pictures) you can demand a refund or transfer to another vehicle.
The $2K shipping is something they just reinstated, so you can’t negotiate it down, but you can request to pick up or arrange your own shipping company. I believe you would need to show up in person to sign paperwork before sipping, but others can confirm.
You also could just pick up and enjoy a nice long road trip in your new vehicle!
The scratches on the hood are take it as is or leave it. You can’t negotiate down, you can ask if they will fix it but most likely you will get a no.
From the picture, it looks like it may have a clear protective film which would be great if you could remove along with the scratches, but I am not certain.
Good luck and enjoy!