Brand new Model S quality issues take months to resolve

[acarlos1000]

If you are worried, go to Palo Alto instead. They're always good, in my experience. Or try out the new Santa Clara service center and let us know what you think.

How busy is the Palo Alto one?, I heard a lot about how busy it is all year around.

 

[Bet TSLA]

How busy is the Palo Alto one?, I heard a lot about how busy it is all year around.

They've gone to two shifts and are now not terribly overbooked. Why ask me? Call them and see when they'll give you an appointment.

 

[gabeincal]

Just to finish this thread, my car is now almost complete, Tesla has fixed everything they could (incl. alignment and paint problems), I've got a nearly perfect (but still spider webby) new hood and Tesla is yet to send me the check for the scratched tint and my agreed 4 years of service plan as a means of paying back for the hassle. All these were agreed previously but somehow not get completed for months now. Will keep on hassling them

 

[MS16]

Just to finish this thread, my car is now almost complete, Tesla has fixed everything they could (incl. alignment and paint problems), I've got a nearly perfect (but still spider webby) new hood and Tesla is yet to send me the check for the scratched tint and my agreed 4 years of service plan as a means of paying back for the hassle. All these were agreed previously but somehow not get completed for months now. Will keep on hassling them

For your photo IMG_7474.JPG, is this at the forward part of the front doors, near the A pillar? Mine looks the same, like a piece of cheap window insulation from Home Depot is stuck on the door. Did they do anything to improve it?

 

[gabeincal]

For your photo IMG_7474.JPG, is this at the forward part of the front doors, near the A pillar? Mine looks the same, like a piece of cheap window insulation from Home Depot is stuck on the door. Did they do anything to improve it?

Sorry, only just saw this. They didn't improve much on this. Basically take it off and try to restick it in a somewhat more controlled manner

 

[MS16]

Sorry, only just saw this. They didn't improve much on this. Basically take it off and try to restick it in a somewhat more controlled manner

Thanks for the update.

 

[Surfer]

I waited in line for my M3 reservation and have always wanted a Tesla. I'm almost positive I'm going to cancel my order at this point. The amount of issues with these cars and the time it takes to get them fixed now when the M3 isn't even out is troubling. Also they are rushing to get the car made without much testing. I'm realizing having owned many Lexus and being used to quality built cars I'm not sure I can handle spending 60k on a car that without a doubt will be at the service center. I have waited years to buy a Tesla but it seems like I might wait a few more to see if they get the issues solved.

You couldn't give me a Lexus. Every car maker has stories like these. Porsche had a casting problem and was blowing motors in the recent past. I will take innovation and automotive "soul" over precision Toyota "transport pods" any day. And I am not alone. Lexus/Toyota makes me gag!