Call from SC regarding EAP/FSD on a M3P+ not delivered yet.

[SiNiSon]

Ordered Jan 21 with EAP... car is now on the way to me with delivery in the next 10 days or so (Vancouver, BC).

Got a call from my SC to let me know that when I take delivery they will offer me FSD at no cost. He said that it was to offset the price reductions. All I know is I ordered a M3 will all the boxes checked and they will deliver a car that has all the current boxes ticked for $600 more.. which seems great to me considering the cost of EAP to FSD before.. the real happy news is he specifically said it would include hardware upgrade as well but I think that also means cars built as recently as a few weeks ago are not HW3 yet...

 

[smoro]

I am suppose to get my M3 AWD Perf on Friday and was told the same but I did not ask about HW3 upgrade.. Will ask for that also. Delivery is Toronto, Ontario.

 

[Arpe]

Same in Denmark, multiple people have mentioned this AP upgrade as Tesla dropped the price of the vehicles thursday.

 

[DurandalAI]

Arkansas, was told my undelivered Model 3 ordered with EAP will include FSD for free, but otherwise my purchase price will remain the same. I'm OK with that, I just want to see proof before I take delivery.

 

[gaswalla]

There's no proof you have FSD since FSD is currently a concept only

 

[DurandalAI]

There's no proof you have FSD since FSD is currently a concept only

Proof as in documentation that FSD is included, and I don't have to order it later. Don't get all snarky with semantics...

 

[smoro]

Proof as in documentation that FSD is included, and I don't have to order it later. Don't get all snarky with semantics...

I am hoping we can see it in our account because otherwise it would show the feature with a price. Our's should show already purchased. Let's see cross my fingers will get mine this Friday and will let people know.

 

[Ben3D]

Hi smoro, how did it go at delivery? Did you get FSD as part of your configuration and how does it show in your account/paperwork?

 

[smoro]

The delivery was a bit rocky with paperwork.. Took longer than I expected. FSD was not there on delivery and I had to ask Delivery Agent to create a ticket for Service to add it. I was told the ticket was closed and it should be in my account tomorrow. Let's see if that happens. Will report back in a few days.

 

[DurandalAI]

For myself, Tesla ended up refunding the money I had paid for Enhanced Autopilot, and I bought Autopilot plus FSD using my credit card. It works for me!

 

[TMarque]

Just for information sake, after I ordered FSD (@$2000) on my EAP equipped P3D, they list “full self driving” under your car details when logged into your Tesla account.

 

[smoro]

Hi smoro, how did it go at delivery? Did you get FSD as part of your configuration and how does it show in your account/paperwork?

So I spoke to the delivery agent today and mentioned I still do not see it on my account and they said wait until next week and then if you still do not see it to call technical support. I am not getting the warm and fuzzy on this, but I have emails from them saying they were going to add it on my account. Stay tuned.

 

[smoro]

Still do not see my options say Full Self Drive but the option to purchase it has gone. Do not know if that means its on my account.. What are other people experiencing?

 

[Mhycki]

I am having a very similar issue with getting fsd changed in my account so i can add. I have tried chat support. Emails. Calls to SC.

Nothing.

There has to be a workaround as it feels like they are just slow playing this in the hopes we will give up. It feels like dealing with government

 

[smoro]

I am having a very similar issue with getting fsd changed in my account so i can add. I have tried chat support. Emails. Calls to SC.

Nothing.

There has to be a workaround as it feels like they are just slow playing this in the hopes we will give up. It feels like dealing with government

I agree. I know there is a service ticket on my profile with the details to add. I am hoping they do not screw people like us over.