Can't schedule service from app

[djroberts]

I scheduled a mobile device last week. Tech told me he needs to order the parts and can't fix one issue so I'll need to bring it in. He told me someone would call me to schedule. No one called so I tried. No answer so I asked customer service via chat and they recommended I just schedule from the app. Well, that option is gone.

Ideas?

 

[djroberts]

Disregard. But I'm app. Just needed to reboot phone.