My key card works to lock and unlock and drive the car, but like I told the rep, it is like sitting down to a fantastic steak dinner without the utensils...
Couldn't have said it better myself!
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My key card works to lock and unlock and drive the car, but like I told the rep, it is like sitting down to a fantastic steak dinner without the utensils...
LOL...I feel the same wayDay 3 of ownership, no phone app. I spoke to a rep at the local SC and he said it could take up to 5 days to activate. @HotToddy the valet mode is a profile setting that locks the glovebox and trunks and puts the screen in security mode. The valet needs the key card, not the phone app.
My key card works to lock and unlock and drive the car, but like I told the rep, it is like sitting down to a fantastic steak dinner without the utensils...
Contact your service center, and speak to the delivery specialist. I had the same problem and was told "it might take up to 3 days before the transfer is registered." Well it was more than just waiting for the process to complete. Once I was able to speak to the right person (one who could see that my account was not updated), the app was working within minutes.Day 4
Still not working.....
Okto, they told me a bunch *sugar* about why it takes that long to update and none of it was accurate. Turned out that they never pushed the button in the system that showed the car as delivered. It should NEVER take 5 days to update an account, unless the department is staffed by blind sloths. My advice is to get someone on the phone in the Delivery arena and don't hang up until they troubleshoot it. You are losing so much functionality by driving with only the key card active.Thanks Ceekz
I did that on Saturday afternoon.
They told me some *sugar* about it being a "back end system bug" and some more horseshit about it being due to the fact that part of the car was "financed" and that their "financial side" was "backed up" at the moment and had not "updated" the system.
Well....
It's TUESDAY now and it is still NOT WORKING.
Come on TESLA!!! 5 days?!?!?!?!?