10-second summary: if you have a recent build with poor UMC fit, (a) it might take inhuman extra effort or (b) worse, as in my case, superchargers are impossible to plug because they have a wider connector.
either way, your service center can "resculpt" your port for this issue.
Didn't expect first week of Tesla ownership to involve 4 trips to the service center, but it showcased a very positive (Austin) service experience.
Metallic Blue 75D, built 12/9, delivered 12/22 (early!) Smooth delivery experience, but found charge port extremely difficult to plug UMC, repeated triggering an amber "UMC unlatched", even though the connection seemed fully stuck. A couple of more times it triggered a red ring at the port, and UMC red LED. Breaker resets later and some luck and brute force, it charges overnight.
11pm service call, tech was knowledgable about the fitment issue and tells me it should wear down with use. Other forums confirm this. Fine. Had no idea what gen 2 UMC lights meant and struggled to dig out manual.
Next day (Saturday) skeleton crew Austin SC fits me in before closing. UMC checks out and the red LED assumed to be normal. But uncovered unusual charge port behavior (later found out to be normal). Set up for an appointment next business day. Told them had a 4-day trip planned and needed a loaner.
Fast forward. Amazingly, loaner (100D Model S, late 2017) was available but charged to 75%. Would have had to add an additional stop on way to NOLA anyway so decided to try out the long awaited Austin supercharger. Get there and then act a fool, the cable would not latch. Fellow owner (P85 tho) stumped too. Good thing found this out before getting stranded!
Went back to SC, showed the crew and stumped them too. Most of them couldn't plug in their test supercharger. Yet they had a second (!!) loaner MS 100D with a normally constructed port.
4 days and 1100 miles of mostly AP, results below. Straight off to xpel!
either way, your service center can "resculpt" your port for this issue.
Didn't expect first week of Tesla ownership to involve 4 trips to the service center, but it showcased a very positive (Austin) service experience.
Metallic Blue 75D, built 12/9, delivered 12/22 (early!) Smooth delivery experience, but found charge port extremely difficult to plug UMC, repeated triggering an amber "UMC unlatched", even though the connection seemed fully stuck. A couple of more times it triggered a red ring at the port, and UMC red LED. Breaker resets later and some luck and brute force, it charges overnight.
11pm service call, tech was knowledgable about the fitment issue and tells me it should wear down with use. Other forums confirm this. Fine. Had no idea what gen 2 UMC lights meant and struggled to dig out manual.
Next day (Saturday) skeleton crew Austin SC fits me in before closing. UMC checks out and the red LED assumed to be normal. But uncovered unusual charge port behavior (later found out to be normal). Set up for an appointment next business day. Told them had a 4-day trip planned and needed a loaner.
Fast forward. Amazingly, loaner (100D Model S, late 2017) was available but charged to 75%. Would have had to add an additional stop on way to NOLA anyway so decided to try out the long awaited Austin supercharger. Get there and then act a fool, the cable would not latch. Fellow owner (P85 tho) stumped too. Good thing found this out before getting stranded!
Went back to SC, showed the crew and stumped them too. Most of them couldn't plug in their test supercharger. Yet they had a second (!!) loaner MS 100D with a normally constructed port.
4 days and 1100 miles of mostly AP, results below. Straight off to xpel!
