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If it happens again I'll be sure to try it, but it seems unlikely to me. I'd expect all "remote open" commands (touch screen, voice command, or app) to use the exact same CAN bus message/signaling.When the charge port cover closes almost immediately after opening it has been shown that the Voice Command "Open Charge Port" may not have this issue.
My experience with my 2020 LRMY has been that if the charge port open/close app/screen function acts up the voice command "Open charge port" may work normally. Worth a try.Add me to the list of people with the charging door issue.
Door opens and then IMMEDIATELY closes. Can't even press the "unlock" button on the screen as the door closes even before the unlock button shows.
More info, pleaseso I did the "gently jiggle/tug the wires" from the tiny trunk opening and apparently that worked.
There have been instances of dirt or spider webs in the charging port. Check for dirt or whatever2021 MY. This just happened today. The charger port door closes immediately after opening. Keeps doing this. I soft boot car by long pressing 2 scroll balls on steering wheel but no change. Anyone has any suggestion? I did update software to 2022.40.4.2 couple of days ago.
Thanks!
More info, please
Are you sure you aren't pulling on the manual release? See bottom of:So there is a tiny tiny opening in the trunk in the area near the charger door leading to some wires. I gently gave the wires some tugging for about 10 seconds in different directions...never got any feedback that the tugging was doing anything (like hearing a click). Magically after that the door suddenly worked as expected.
Are you sure you aren't pulling on the manual release? See bottom of:
Model Y Owner's Manual | Tesla
Learn how to charge your vehicle and use scheduled charging features.www.tesla.com
That just pulls out the mechanical locking pin on the bottom of the charge port.
After trying all the other solutions, this one worked for me! Thanks! Just apply some pressure to the charging door when closed, then click open charge port in app. The charging door stayed openThis just happens to me on my model Y 2023. After trying all the “tips” on this post unsuccessfully, the fix was simple: use your hand to push the door when is closed. Then open the charge port door with the app and ta-da! It stayed open
I also went through the other solutions listed here with no luck. I ended up trying this (applying pressure to a closed door and opening with the app) and it worked. I plugged in and charged for a bit, unplugged, went to run some errands, came home and tried to plug back in - back to opening and closing right away.After trying all the other solutions, this one worked for me! Thanks! Just apply some pressure to the charging door when closed, then click open charge port in app. The charging door stayed open
Personally, I’d let them replace it.I can confirm that my charge port door has been functioning normally as of Wednesday afternoon/evening.
I still have a mobile service appointment open for this Friday - the estimate came in today; looks like they are going to replace the charge port door assembly. However, since things have been working normally I'm going to cancel the appointment.