Charlotte, NC Waiting Room

[AJ_JAIN]

I have had 2 Raleigh delivery dates cancelled because the car is in Charlotte. Aug. 4, and Aug 21.
The delay also caused the Tesla finance rate to expire and get bumped up a notch. PPF and tint appointment was also rescheduled.
Irritating that they can't get their act together - whatever the problems.

Sharing my experience because I faced similar issue. Car was sitting in Charlotte for a month (VIN# 456**). Two cancellations - Aug 1st and 9th. I also heard about them losing a lot in Raleigh. They have very few legal parking spots left for new cars in Raleigh. So, irritated by two cancellations, I went to Charlotte and picked up my M3 on Aug 18th. Took one way rental car from Budget (Budget is 2 miles from Tesla Showroom in Charlotte). Return journey from Charlotte to Raleigh in M3 felt like 15 mins drive... so much fun to drive.. quick acceleration is addictive !! In fact I took a small detour on purpose to keep driving

 

[StanTheMan]

So my order date was 4-10-16. i got a call 8-1-18 from Brandon who said its time to schedule delivery for the next week. Unfortunately I was on my way our of the country. No problem he said just call when I had a firm return date. I called two days later and left a message for him to call I also emailed him. Since then I have left countless voice mails and emails which never get replied to. Not leaving a very good impression. I stopped at the Charlotte lot today and was told the delivery was scheduled for 8-20-18 but the vehicle was still in transit. Hmmm.......

The same thing happened to me as well. Does anyone have any experience to bypass the ISA to directly contact the local delivery center?

 

[favo]

Hey Raleigh gang, I set us up our own waiting room over here: Raleigh, NC waiting room so we don't clog up this one with too much Raleigh-specific stuff. Special thanks to all the Charlotte folks who stop by the lot down there to check on our cars and send us photos! Maybe we can return the favor by checking on your money up here.

 

[srharris22]

@AJ_JAIN what did it take to move delivery location from RALEIGH to charlotte? And how much was Rental car?

 

[favo]

@AJ_JAIN what did it take to move delivery location from RALEIGH to charlotte? And how much was Rental car?

I think they are open to having anyone go down to Charlotte for pickup. They may even be willing to pay for your rental car (one-way). Check with Mike at Raleigh Sales for the details. The down side is you have to pay in advance before you get to inspect your car.

 

[Knightshade]

I think they are open to having anyone go down to Charlotte for pickup. They may even be willing to pay for your rental car (one-way). Check with Mike at Raleigh Sales for the details. The down side is you have to pay in advance before you get to inspect your car.

Other downside would be having to drive 2+ hours back on highways before getting PPF applied

 

[favo]

Other downside would be having to drive 2+ hours back on highways before getting PPF applied

Indeed. Plus, if you find anything during inspection, Charlotte service will probably be dealing with it, which might mean you have to come back.

 

[Tom Macdonald]

What are your order details? RWD, AWD, P, color, wheels, previous owner? That helps us all out.

RWD, new owner, Performance model, 18" aero, EAP,

What are your order details? RWD, AWD, P, color, wheels, previous owner? That helps us all out.

Oh yeah, midnight silver metallic.

 

[Tom Macdonald]

Are you emailing Brandon specifically? He has been fantastic to deal with for me despite my delivery being delayed. I say this while awaiting an update myself but it’s from an email today.
He does much better with email, if you don’t have his specific email let me know and I’ll share it privately.

I have been emailing him

 

[TrickyDimitri]

RWD, new owner, Performance model, 18" aero, EAP,

Oh yeah, midnight silver metallic.

Performance or RWD? I am going to assume that you mean Performance, 18 Aeros, EAP, MSM, non owner. You ordered yours one day before me, however, you have a different model than I do.

 

[AJ_JAIN]

@AJ_JAIN what did it take to move delivery location from RALEIGH to charlotte? And how much was Rental car?

My ISA gave two options - pickup from Charlotte, or wait for a few days/weeks to pickup from Raleigh. One way car rental from Budget using Costco Travel (picked up at RDU Airport) was $70. Paid $10 ($7.50 fare + $2.50 tip) for uber ride from Car Rental to Tesla Showroom.

 

[AJ_JAIN]

I think they are open to having anyone go down to Charlotte for pickup. They may even be willing to pay for your rental car (one-way). Check with Mike at Raleigh Sales for the details. The down side is you have to pay in advance before you get to inspect your car.

My ISA declined one way car rental or loaner. In fact they did not have a loaner to get back to Showroom in Charlotte after I returned the rental car 2 miles from the showroom.
I would check if payment can be pushed through ACH after inspecting the car in Charlotte.

 

[srharris22]

Hey if anyone goes by Charlotte lot, I’d love a picture of 56090! P3D MCR aero with white interior!
Just was told it’s there, now to get a new delivery date.......

 

[favo]

Hey if anyone goes by Charlotte lot, I’d love a picture of 56090! P3D MCR aero with white interior!
Just was told it’s there, now to get a new delivery date.......

Our cars are almost twins, but I went with the 20" wheels. Good luck with the delivery date. I'm hoping to hear from them any day now.

 

[circleo12]

Womp Womp.

Delivery was tomorrow, 11:30 AM.

Got a call just now. My Model 3 has an 'askew panoramic glass'. So...another week or 2 delay.

 

[Sg911]

Womp Womp.

Delivery was tomorrow, 11:30 AM.

Got a call just now. My Model 3 has an 'askew panoramic glass'. So...another week or 2 delay.

Lord !!

 

[beachbum77]

I think they are open to having anyone go down to Charlotte for pickup. They may even be willing to pay for your rental car (one-way). Check with Mike at Raleigh Sales for the details. The down side is you have to pay in advance before you get to inspect your car.

What? Why do you have to pay in advance? What if your car has issues and you want to reject? That is not right.

 

[jimmyz80]

What? Why do you have to pay in advance? What if your car has issues and you want to reject? That is not right.

Welcome to North Carolina and its anti Tesla laws.

 

[beachbum77]

Welcome to North Carolina and its anti Tesla laws.

So we are just like Texas? I had not heard that before.

 

[jimmyz80]

So we are just like Texas? I had not heard that before.

I'm still not 100% clear on why Raleigh was able to be a true sales location and Charlotte was not, maybe timing or something. I've also heard this may be why the Raleigh location doesn't move somewhere bigger and more visible - could be grandfathered into something at the current location. Beats me...