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Crackling noise

Discussion in 'Model 3: User Interface' started by MnInvsve, May 16, 2018.

  1. Zedism

    Zedism Member

    Joined:
    Jun 17, 2018
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    Location:
    Los Angeles
    Only problem I’ve had (and why I came across this thread) is the radio not playing. No matter what station tuned to, or how high I turned the volume it was mute. Didn’t effect tune in or iPhone audio. Reboot seems to have fixed it.
     
    • Like x 1
  2. emorog

    emorog Member

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    Location:
    Wisconsin
    • Like x 1
  3. BayArea3

    BayArea3 Member

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    Mar 7, 2018
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    Location:
    Tampa Bay
    Ours does the same thing. We switched to song and it goes away. It was just in for service last week. They made a few tweaks but will know if it worked in a few day.
     
  4. SigNC

    SigNC Active Member

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    NC
    it happens with me on slacker. I just skip the song and it goes away. I'd say it happens probably once every 2 weeks.
     
  5. BluePhoton

    BluePhoton Member

    Joined:
    Feb 18, 2018
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    41
    Location:
    Scottsdale, Arizona
    I'm on this thread because I've noticed this too - It sounds like a known issue for Tesla - so hopefully will get isolated and fixed soon...
     
  6. kbecks13

    kbecks13 Active Member

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    I've noticed that pausing and replaying the song normally fixes this for me, i used to have to skip the entire song.
     
  7. Pkmmte

    Pkmmte Le meow

    Joined:
    Sep 19, 2017
    Messages:
    687
    Location:
    Los Angeles, California
    Not sure if related, but it looks like a crack finally appeared on the windshield. This sound was from before I had the dash cam, but it looks like the installation made it worse until it cracked.

    IMG_3922.jpg
     
  8. pobudz

    pobudz Member

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    May 28, 2018
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    Location:
    85323
    Ditto.
     
  9. phigment

    phigment Member

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    Aug 31, 2015
    Messages:
    650
    Location:
    Waterloo, Ontario
    On firmware 2018.26.1 62e5afa, still experience the audio pops occasionally.
     
    • Like x 1
  10. SigNC

    SigNC Active Member

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    road trip down from ontario going smoothly?
     
  11. quantumslip

    quantumslip Member

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    Location:
    Houston, TX
    Glad I found this and am not the only one experiencing this issue... 2018.32.2 3817fdd. Have not tried the pause / unpause trick but the next song plays fine. Happened with Slacker for me. Also experienced my first MCU reboot when I got into my car after it was sitting in the parking lot for 2 hrs (not plugged in).
     
  12. Sneakerhead

    Sneakerhead Member

    Joined:
    Jun 30, 2018
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    120
    Location:
    So cal
    I thought it was water in my speakers from a tint job. Thank god others have this issue. This happens intermittently rarely when it has trouble loading a song/podcast. Stops playing and starts the static sound. Its fixed if i press down both buttons and soft reset the screen. I couldnt pause or move forward or change from intune to bluetooth/radio/slacker. Still the best car Ive ever had lol.
     
  13. phigment

    phigment Member

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    Location:
    Waterloo, Ontario
    Still happening in 2018.32.6 08c12e6
     
  14. golfpilot

    golfpilot Member

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    Oct 14, 2016
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    407
    Location:
    Modesto, CA
    I occassionally get pretty nasty sound/crackling. I have yet to have this happen while playing Spotify via blutooth where I have the highest quality audio set in settings. This suggests to me it is a problem with the streaming service, not the car.
     
    • Helpful x 1
  15. SabrToothSqrl

    SabrToothSqrl Active Member

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    Crackling only happens when playing 'good' songs...
     
  16. phigment

    phigment Member

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    Location:
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    I don't think it's streaming that is causing the problem. I recall somebody posted on twitter that they have experienced similar problems when they programmed their own DAC logic.. that there is a circular buffer that isn't being used properly and the boundary of the buffer is introducing noise.

    The fact that pause play clears up the issue indicates that it's a issue with way the audio is played back. A quick pause/play wouldn't throw away the already buffered data, download again from the internet and start playback quickly enough. But a play/pause would likely reinitialize internal buffers used in sending audio to the sounds system.
     
    • Like x 1
  17. flashflooder

    flashflooder Member

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    Apr 8, 2016
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    Location:
    Charlotte, NC
    It is definitely not streaming. I've had the crackling randomly on just about every source, including streaming, USB, and Bluetooth.
     
    • Helpful x 1
  18. Owen_H

    Owen_H Member

    Joined:
    Aug 1, 2018
    Messages:
    23
    Location:
    CA
    I'm at 2018.36.2 and still have the crackling sound from windshield/dash area occasionally. The source of the music seems doesn't matter.
     
  19. chibi_kurochan

    Joined:
    Jan 20, 2017
    Messages:
    560
    Location:
    San Jose, CA
    yup, it still happens from time to time but less often than before.
     
  20. emorog

    emorog Member

    Joined:
    Mar 13, 2018
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    30
    Location:
    Wisconsin
    Yep. You mean this one?
    Graeme Devine on Twitter
     
    • Like x 1

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