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I might add, I called my SA who has been very hands-off and has never reached out to me directly on her own accord. When I asked if we who would not receive orders in the June time-frame we’ve been told, would they do late deliveries into July until all the orders had been fulfilled. She said no, they would look to match us to unclaimed similar builds and see if we’d be willing to be assigned to those VINs. So it’s not very reassuring. I’ll have to hope someone else who ordered a M3P in my configuration went MIA? And what if there aren’t any. Seems I’ll have to wait until end of NEXT quarter.
Are you picking up from Burbank?
 
why end of q3 though?
Because she said they won’t continue to deliver unfilled orders. They deliver at the end of each quarter, so if for whatever reason you didn’t receive one by June, they’ll default to matching you to unclaimed orders. The whole thing sounds ridiculous to me. I would like to assume they’d continue to deliver orders fulfilled by a certain date until everyone’s been sent their deliveries, but considering she never told me, “Don’t worry, you placed your order at the end of April, so you’ll get your car regardless. If it’s not June, it’ll be early July.”, or anything remotely close to that, I’m going to assume the worst case scenario.
 
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Before I called my SA at the Pasadena showroom, I called Burbank since that’s where I’ll be picking up, thinking they may know more. The woman on the phone told me their systems are down so she can’t lookup the details of my particular order, but stated: “the auto-industry is experiencing a chip shortage, and it’s not just Tesla.”

So now I’m really concerned, because until now I thought Tesla was immune to the shortage. I was hoping it was just a firmware-thing like everyone is stating, but if she’s mentioning chip shortages, there’s not much Tesla can even do.

The lack of transparency with this process is what really gets to me.
 
I wonder if the SA is using the same backend. Imagine them not being able to pull up customer RNs because the website is down.
I called and spoke to a Delivery Specialist shortly after the account portal issues started today. He attempted to pull up my account info to answer my questions about trade in offer and loan expiration timing and next steps, but he said that his system access was running very slow and that he would have to call me back. Im thinking they must be pulling from the same backend database and/or web app.
 
Because she said they won’t continue to deliver unfilled orders. They deliver at the end of each quarter, so if for whatever reason you didn’t receive one by June, they’ll default to matching you to unclaimed orders. The whole thing sounds ridiculous to me. I would like to assume they’d continue to deliver orders fulfilled by a certain date until everyone’s been sent their deliveries, but considering she never told me, “Don’t worry, you placed your order at the end of April, so you’ll get your car regardless. If it’s not June, it’ll be early July.”, or anything remotely close to that, I’m going to assume the worst case scenario.
They now deliver 4 times a year, month 3 of each quarter...
 
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