So, I get my VIN assigned last night with a delivery range of today until May 30th. After calling the delivery center numerous times, was put on hold a few times, hung up on, etc, I finally get through the he says my vehicle is on hold b/c of a service ticket for a paint run that was generated on May 12th. He said i'll have to go through my SA, which works out of a mall, to find out whether its fixed or not. I then said isn't it there on your lot, he said yes, i then said can somebody there check please?. At that point he basically tells me he can't help anymore because he is too busy.
My first experience with Tesla customer service and I'm not very impressed.
EDIT: My SA just contacted me. He said they will release the vehicle and have me schedule a date/time later to get the paint issue resolved. A better example of customer service.