I purchased a new model X which was delivered a few weeks ago. They forgot to mention (but I quickly discovered once I got home) that they no longer include NEMA 14-50 chargers with new cars. They said they sell them online, so I place an order. I receive 5 confirmations for the same order. Weird, but they only charged me once. It's been 3 weeks and I still haven't received the charger. I emailed onlineorders several times and have not received a response. I called my local service center and they told me to call the main tesla number. If you call that and press the option for parts, they tell you to email onlineparts. So I pressed other options so I could speak with a human. It said it was routing me to my local service center. Anyway, long story short, I can't charge my car. I have been able to use workarounds for the past few weeks, but the long term solution is to get a damn charger.