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Dead HPWC (Wall Connector)

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I have a two year old Generation 1 HPWC (now called Wall Connectors) that just died. It has not had very heavy usage. Have others had HPWC's die on them?

Further info:
• It was installed by a qualified electrician.
• The HPWC now gives 7 red blips as an error code. Tesla service tells me that this means that the unit is dead and needs to be replaced.